
S T 3 1 2 7 0 A         M E D A L I S T    SEAGATE
                                                      Native|  Translation
                                                      ------+-----+-----+-----
Form                 3.5"/SLIMLINE         Cylinders    3876| 2485|  621| 1024
Capacity form/unform  1282/      MB        Heads           6|   16|   64|   16
Seek time   / track  12.0/ 3.5 ms          Sector/track     |   63|   63|   63
Controller           IDE / ATA3 ENHANCED   Precompensation
Cache/Buffer           256 KB SEACACHE     Landing Zone
Data transfer rate   11.000 MB/S int       Bytes/Sector      512
                     16.600 MB/S ext PIO4
Recording method     ZBR RLL1/7                     operating  | non-operating
                                                  -------------+--------------
Supply voltage     5/12 V       Temperature *C         5 55    |    -40 60
Power: sleep              W     Humidity     %                 |
       standby        1.0 W     Altitude    km                 |
       idle           2.8 W     Shock        g         5       |     75
       seek           6.6 W     Rotation   RPM      4500
       read/write         W     Acoustic   dBA        34
       spin-up            W     ECC        Bit
                                MTBF         h     300000
                                Warranty Month
Lift/Lock/Park     YES          Certificates     IEC950                       

**********************************************************************
                        L   A   Y   O   U   T
**********************************************************************
SEAGATE  ST31270A MEDALIST  INSTALLATION GUIDE 36315-001 REV. A 7/95

  +---------------------------------------------------------+
  |                                                         |
  |                                                         |XXI
  |                                                         |XXN
  |                                                         |XXT
  |                                                         |XXE J1
  |                                                         |XXR
  |                                                         |XXF
  |                                                         |XXA
  |                                                         |XXC
  |                                                         |XXE
  |                                                         |XX
  |+-+                                                      |XX
  || |                                                      |XX
  || |J8                                                    |  1
  || |                                                      |XX Power
  |+-1                                                      |XX  J3
  +---------------------------------------------------------+  1



**********************************************************************
                      J   U   M   P   E   R   S
**********************************************************************
SEAGATE  ST31270A MEDALIST  INSTALLATION GUIDE 36315-001 REV. A  7/95

 Jumper Setting
 ==============

 Rear view
                40 pin I/O Cable Connection J1
                |
           +---------- ---------+ +---------+    TOP (HDA)
    -------+::::::::::*::::::::1+-+ X X X X +------
           +----------+---------+ +-5-G-G-12+    BOTTOM
                      |             V     V
                      +--- pin-20 removed


 Front View

                   +------------- Slave pins 1-2
                   | +----------- Master with Slave Present pins 3-4
                   +-+----------- Cable Select pins 1-2 and 3-4
                   | | +-----+--- Dual-drive emulation pins 5-6 and
 (TOP)             | | |     |    pins 11-12
                   | | |     | +- Remote LED 13-, 14+
                 +-+-+-+-----+-+-+
  J8             |2o o o o o o o14
 Option  --------+1o o o o o o o +-------------------------------
 Block           +-+---+-+-+-----+
                   |   | +-+- Reserved
  (BOTTOM)         +---+----- Master/Slave timing protocol changes to
                              PDIAG. Makes the drive compatible with
                              some drives as the slave. Must be used
                              with pins 1-2 (Slave)

 Spare jumpers stored on pins 1-3 and 5-7, as shipped.

 Note: If the Dual Drive Emulation jumper is used, then TWO CMOS drive
       types will be required, only ONE drive per cable is allowed,
       Cable Select is not supported and the drive responds as a
       single drive to power management commands.


 Configuring the drive
 ---------------------
 Required materials:
 - 0.100-inch jumper connectors (supplied as spare jumpers)


 You can configure the drive:
 ----------------------------
 - For one- or two-drive operation

 - To be the master or slave drive

 - For dual-drive emulation

 - To operate as the master with drives that use a different master/
   slave timing protocol

 - For computers that use cable-select

 - To use a remote drive-activity LED To configure the drive, attach
   a jumper to the pins on the options jumper block for the desired
   option.


 The configuration options are:
 Spare jumper
 ------------
 Use the spare jumpers on pins 1 and 3 and pins 5 and 7 to configure
 the drive. These settings are not used for drive operation.


 One-drive only
 --------------
 Use this configuration if there are no other drives attached to the
 hard disc controller.


 Master with slave present
 -------------------------
 Use this configuration if the drive is the first of two drives in
 your system. The master drive is drive 0 in the System Setup record.


 Slave
 -----
 Use this configuration if the drive is the second drive in the
 system. The slave is drive 1 in the System Setup record.


 Master/slave timing protocol
 ----------------------------
 This protocol involves the communication between the computer and
 the disc drives during the power-on cycle only. The computer queries
 the master drive for the status of both drives. The slave must
 report its status to the master within a certain time period. If it
 does not respond in time or if it uses a response signal that the
 master does not acknowledge, the master tells the host that the
 slave has timed out, and the computer does not recognize the slave.

 The Seagate drive is shipped configured to work with other drives
 that comply with the ATA-standard master/slave timing protocol.
 This setting allows the Seagate drive in the slave position to
 respond to some drives that use a different protocol. Try using
 this setting if the slave is not identified after power-on.


 Dual-drive emulation
 --------------------
 This feature allows you to make the most of the BIOS limitation by
 making the drive two logical drives for the computer.

 Each logical drive is assigned a drive type in System Setup using
 the maximum translation geometry values the BIOS allows. Each
 logical drive must be partitioned and formatted. A second,
 physical drive cannot be attached to the hard disc controller.
 You cannot use dual-drive emulation with cable select.


 Cable-select
 ------------
 Use this configuration if your computer uses cable-select.


 Remote LED
 ----------
 If your computer uses a remote drive-activity LED, place the ground
 wire side of the connector, usually the black wire, on pin 13 (-)
 and the other side on pin 14 (+) of the options jumper block.

 The LED can be damaged if the cable is attached incorrectly.
 The options jumper block accepts a 0.100-inch connector. It may be
 necessary to replace the current connector on the LED cable with a
 0.100-inch connector.



**********************************************************************
                      I   N   S   T   A   L   L
**********************************************************************
SEAGATE  ST31270A  INSTALLATION GUIDE 36315-001, REV. A, JULY 1995

 Notes On Installation
 =====================


 Mounting the drive
 ------------------

     horizontally                           vertically
   +-----------------+             +--+                       +--+
   |                 |             |  +-----+           +-----+  |
   |                 |             |  |     |           |     |  |
 +-+-----------------+-+           |  |     |           |     |  |
 +---------------------+           |  |     |           |     |  |
                                   |  |     |           |     |  |
                                   |  |     |           |     |  |
 +---------------------+           |  +-----+           +-----+  |
 +-+-----------------+-+           +--+                       +--+
   |                 |
   |                 |
   +-----------------+

 The drive will operate in all axis (6 directions).

 Required materials:
 - Four 6-32 UNC-2A screws (not included)

 The drive fits in the standard 3.5-inch bay and can be mounted in
 any orientation. Secure the drive with four mounting screws not
 more than 6 full turns (0.20 inches) into the drive frame. Position
 the drive so that the cables are not strained or crimped.

 Caution
 To prevent drive mounting-hole damage, use only the type of
 screws specified.


 Attaching the cables
 --------------------
 Required materials:
 - A 40-conductor interface cable with a 40-pin, female interface
   connector for each drive you want to attach.

 - A four-conductor power-supply cable.

 Note
 To ensure the integrity of your data, use a nonshielded cable with a
 maximum length of 18 inches (46 centimeters).


 Attach the interface cable
 --------------------------
 Pin 1 on the drive must align with pin 1 of the hard-disc
 controller connector. Use the edge-stripe on the cable to denote
 pin 1. Pin 1 on the drive is located next to the four-pin power
 connector.

 Caution
 The cable and connector bond is delicate. Pulling the cable to
 remove the connector may damage the cable.


 Attach an interface connector to the drive
 ------------------------------------------
 If your interface connector has a key, it can only plug into the
 drive one way. Be sure that you do not bend the pins when you
 attach the cable.

 Attach an interface connector to the hard-disc controller connector
 on the motherboard or host adapter. Be sure that pin 1 (see your
 system user's guide or host adapter user's guide to determine the
 location of pin 1) is aligned with pin 1 on the drive.


 Cable-select installation
 -------------------------
 If your computer uses cable-select, refer to its user's guide to
 determine which interface connector is used for the master and
 which is used for the slave.


 Attach a power-supply cable to the drive
 ----------------------------------------
 Caution
 The cable and connector are designed to mate. Do not force a
 connection. Improper alignment can damage your drive.



**********************************************************************
                      F   E   A   T   U   R   E  S
**********************************************************************
SEAGATE  ST31270A  INSTALLATION GUIDE 36315-001, REV. A, JULY 1995

 Drive handling
 --------------
 Your drive is vulnerable to damage from rough handling and static
 discharge. Do not drop your drive. Do not remove the seals and
 labels on the drive. The drive warranty is voided if the seals
 and labels are removed.


 Static discharge
 ----------------
 Your drive contains components that can be damaged by static
 discharge. Static damage can be cumulative and may not manifest
 immediately. Observe the following precautions:

 - Ground yourself before handling the drive. Wear a ground strap
   that is properly connected to earth ground, or touch the metal of
   a power supply that is plugged into a wall outlet while handling
   the drive.

 - Keep the drive in its antistatic bag until you are ready to
   install it. Do not attach any cables to the drive while it is
   in its bag.

 - Handle the drive gently and only by its edges or frame. Place it
   on an antistatic surface until you are ready to install it.

 - Do not touch the drive's connector pins or printed circuit board.


 Inspection
 ----------
 Use the handling precautions listed above when you inspect the drive.

 If it appears to be damaged, call your distributor or dealer
 immediately.


 Warranty
 --------
 The drive comes with a three-year limited warranty. Note. With
 regards to the EZ-Drive and SEG32BIT.386 software, there are no
 warranties, express or implied, including, but not implied,
 warranties of merchantablity or fitness for a particular purpose.
 All such warranties are expressly and specifically disclaimed.


 Maintenance and repair
 ----------------------
 Seagate drives do not require maintenance. The head/disc assembly
 is sealed; a broken seal voids the warranty. Seagate customer
 service centers are the only facilities authorized to repair
 Seagate drives. Seagate does not sanction any third-party repair
 facilities.


 Application
 -----------
 Your Seagate drive is designed for IBM AT and compatible personal
 computers. It uses the ATA interface. It is intended for use with
 UL-listed computers or similar products.


 Warning
 -------
 Turn off the computer before you remove its cover. Turn off the
 power before you install or remove any adapter card or the drive.

 Caution
 Special training or tools may be required to service laptop
 computers. Removing the cover may void your warranty. Review the
 terms and conditions of your warranty before removing the cover.


 Transferring the software from the drive
 ----------------------------------------
 Required materials:

 - Diskette Drive A

 - A blank diskette that can be used in Drive A

 - A bootable diskette with the Format command

 Recent developments in drive technology have pushed drive capacities
 beyond the limit that many older computers using DOS can address.

 Seagate provides software solutions that can allow your computer
 to surpass the address limit and access the full capacity of your
 drive. The software is stored on the drive at the factory and must
 be transferred to a diskette in Drive A before you partition and
 format the drive. The files stored on the drive include:

 - EZ-Drive. This is drive installation software that enables com-
   puters with BIOSs that restrict the hard disc capacity to 528 Mb
   to surpass the 528-MB barrier.

 - SEG32BIT.386. This replacement 32-bit disk access driver for
   Windows supports drive capacities above 528 MBs, multiple
   block read/write, PIO modes 3 and 4 and LBA addressing.

 - Seamove. This is a program that automatically copies the soft-
   ware files stored on the drive at the factory to a bootable
   diskette in Drive A. It removes the factory-installed partition
   and format when the files are copied.

 - README. This file contains information about the Seamove transfer
   program.

 You must create a diskette with the software that Seagate provides.
 To transfer the software, put a bootable, blank diskette into Drive
 A.

   To create a bootable diskette:
   1. Insert your DOS diskette into Drive A.

   2. Type format a: /s. The drive reads the DOS diskette and prompts
      you to insert the diskette you want to format into Drive A.

   3. Insert the blank diskette. Press ENTER. When the format is
      complete, you can transfer the installation software files to
      the diskette.

   To transfer the software files:
   1. Boot the computer with the diskette to which you want to
      transfer the software files.

   2. Enter the System Setup. (Refer to your computer user's guide.
      System Setup may be called Setup, BIOS Setup or CMOS Setup.)
      If your computer uses an automatic setup system, go to step 5.

   3. Find the hard disc configuration in the System Setup screen.

   4. Select drive type 2 for your new Seagate drive. If your com-
      puter does not offer drive type 2, use the following values:
      615 cylinders, 4 heads and 17 sectors.

      Note. These are interim drive-type values that allow you to
      access the drive for extracting the installation files.

   5. Activate the prompt for the Seagate drive.

   6. Type seamove and press ENTER.

      This command transfers the files from the drive to the
      diskette in Drive A. When the transfer is complete, the
      seamove program erases the files and the drive partition and
      reboots the computer. The computer returns an invalid drive-
      specification error if you try to access the drive.

      Caution. Do not write-protect the Seagate software diskette
      with EZ-Drive. The EZ-Drive program writes important in-
      formation back to the diskette during the installation.


 Determining if your BIOS accepts more than 528 MBs
 -----------------------------------------------------
 The following suggestions can help you to determine whether your
 BIOS limits the drive capacity to 528 Mbytes.

 - If you are using a 286 or 386 computer, the native BIOS does not
   recognize more than 528 Mbytes.

 - If the copyright date of the BIOS is earlier than 1994, it
   probably will not recognize more than 528 Mbytes. The BIOS
   copyright date, manufacturer and version number appear on your
   screen at the beginning of power-on or reboot.

 - Install the drive using the Standard setup. (Transfer the free
   software stored on the drive to a diskette before you start the
   installation. When the installation is complete, type dir d:
   for the new drive and check the number of bytes free. The
   number should be close to the formatted capacity of your drive.
   If the number is less than 528 Mbytes, you need to consider alter-
   natives for surpassing the 528-MB barrier. Some alternatives
   are listed below.


 Solutions for surpassing the 528-MB barrier
 - Upgrade the BIOS to one that supports more than 528 Mbytes.
   Such BIOSs incorporate logical block addressing (LBA) and extended
   cylinder-head-sector (ECHS) addressing.

 - Use a host adapter that supports more than 528 Mbytes.

 - Use the free installation software, EZ-Drive, that is stored on the

   drive at the factory or an equivalent.

 - Use dual-drive emulation. Dual-drive emulation makes the drive two
   logical drives for the computer. Each logical drive is assigned a
   drive type in System Setup and is partitioned and formatted.
   However, you can only use the translation geometry values allowed
   by the BIOS, which limits the capacity of each logical drive to
   528 MB.


 Configuring the computer
 ------------------------
 Configuring the computer involves updating the computer's System
 Setup records with the new drive's translation geometry (cylinder,
 head and sector information) and partitioning and formatting the
 drive. The translation geometry is kept on the CMOS chip and is
 used by the BIOS to assign locations for the data on the drive.
 Many older BIOSs place limits on the translation geometry parameter
 values that do not allow it to assign locations beyond 528 Mbytes
 when DOS is used. If your computer uses such a BIOS, it cannot
 access the full capacity of your new drive.

 In this section we describe three methods you can use to config-
 ure your computer for DOS: EZ-Drive installation software, stand-
 ard setup and dual-drive emulation setup.


 Using the installation software
 -------------------------------
 Note. The EZ-Drive software is authorized for installation only
 with the drive on which it is shipped.

 The EZ-Drive installation software allows your computer to access
 your Seagate drive's full format capacity. It bypasses the BIOS
 during the boot sequence and uses the information it creates on
 Drive C to identify the drive before DOS is loaded. During the
 installation, EZ-Drive:

 - Determines how many drives are installed

 - Enters a drive type in System Setup for the new drive

 - Modifies the Drive C boot record with the new drive's transla-
   tion geometry

 - Partitions and formats the new drive

 - Copies the boot files to the new drive if it is Drive C

 - Enables Maximum Overdrive, which enables read/write multiple in
   drives that have this feature. The Change Installed Features
   option that appears in the dialog box when the format is complete
   allows you to disable Maximum Overdrive.

 EZ-Drive is easy and safe to use.
 You can choose a fully-automatic installation, which puts a single
 partition on the drive, or you can install the drive with multiple
 partitions and other custom features. Online help is provided for
 selected topics when you press F1. Online help is also available
 in the main menu as Information Help.

 If you already have a drive installed, EZ-Drive cannot harm your data
 unless you instruct it to override that drive's partition and
 format. EZ-Drive automatically arranges the drive-type position in
 System Setup to reflect how you have physically configured the
 drives.

 Note. EZ-Drive is designed for DOS installations. To use EZ-Drive,
 you must have:

 - Microsoft MS-DOS Version 3.0 or later

 - IBM PC-DOS Version 3.1 or later

 - Digital Research DR-DOS Version 6.0 or later

 - Novell DOS Version 7.0 or later

 - Compaq DOS Version 3.1 or later

 EZ-Drive allows you to have full access to your drive in DOS when
 other operating systems are loaded on the drive. You must install
 the drive with EZ-Drive and DOS before loading the other operating
 system. (See the Information Help option in the software for more
 information on installing other operating systems.)

 EZ-Drive does not support:
 - Toshiba laptops, XT or Micro Channel computers

 - Non-ATA hard drives (SCSI, ESDI, MFM and RLL)

 Caution! Because EZ-Drive uses about 4 Kbytes of conventional
 memory, some older virus-detection programs may misidentify
 EZ-Drive as a virus. If all 640 Kbytes of conventional memory
 are not free when these virus programs inspect conventional
 memory, they assume a virus is present and clean and restore the
 memory. If this happens, information about the EZ-Drive installed
 drive is destroyed, and the drive cannot be identified by the
 computer. Do not use these programs.

 Note. The Seagate version of EZ-Drive cannot install a non-Seagate
 drive without a Seagate drive present.

 1. Boot your computer with the Seagate software diskette with EZ-
    Drive. This is a precaution to ensure that the EZ-Drive
    installation does not conflict with any terminate-and-stay resi-
    dent (TSR) programs that may be in memory.

 2. Type ez and press ENTER.

 3. Disregard the Notice dialog box. The EZ-Drive software is authori-
    zed for installation only with the drive on which it is shipped.
    Press ENTER to continue.

 4. Locate the bottom box on the screen. The model number of each
    drive EZ-Drive identifies is listed in this box. If a drive you
    have installed is not listed or the drive order (Drive 0 is the
    master, Drive 1 is the slave) is incorrect or there is a drive
    not identified message, make sure the master and slave jumpers
    are set correctly on the drives and the I/O and power cables are
    properly connected.

    Note. Other troubleshooting tips are available in the
    Information Help menu.

    Caution
    Turn off your computer before resetting the jumpers or removing
    the cables.

 5. If the drives are correctly identified, select Fully Automatic
    Installation in the Main menu dialog box above. This creates a
    single partition and formats the drive. If you are installing
    the drive as Drive C, EZ-Drive automatically writes the system
    files to the drive to make it bootable.

 6. When the format is complete, the Options dialog box appears.
    We want to call your attention to two of the options in
    particular: Create Recovery Disk and Change Install Features.
    Create Recovery Disk allows you to save the boot information
    EZ-Drive uses to load your drive. You can use this diskette to
    restore the EZ-Drive boot information on Drive C if it is cor-
    rupted and you cannot access the drive. Use a blank diskette to
    create the recovery disk. We recommend that you use this feature.

    Change Install Features allows you to change the status of some
    EZ-Drive features.

    You can:
    - Disable Maximum overdrive.

    - Disable the EZ-Drive banner that appears during boot up.

    - Disable Floppy Boot Protection. This allows you to use the
      EZ-Drive installed drive with other operating systems.

      Caution. You can corrupt the data on your drive if you boot
      from a diskette improperly while in this mode. Always
      follow the "Booting with a diskette after EZ-Drive is
      installed" instruction.

    - Set the time period the computer allows you to press CTRL if
      you want to boot to a floppy.

    - Remove the EZ-Drive boot code from Drive C.

 7. Select Reboot to reboot the computer and save the installa-
    tion. Remove the diskette. Toward the end of the boot sequence,
    your screen should display a prompt for booting with a diskette
    followed quickly by the Micro House banner and the C: prompt.
    If the boot prompt and the banner fail to appear and you have
    not disabled Floppy Boot Protection in the Change Install
    Features menu, your computer has not recognized the EZ-Drive
    installed drive.


 Booting with a diskette after EZ-Drive is installed
 ---------------------------------------------------
 To boot your computer with a diskette:

 1. Boot the computer with the diskette-drive door open.

 2. Press the CTRL key when the following message appears near the
    end of the boot sequence: Hold the CTRL key down to boot from a
    floppy

 3. Insert the boot diskette. The computer boots to the diskette
    drive.


 Standard setup
 --------------
 1. Turn the computer on.

 2. Enter System Setup. (Refer to your computer's user's guide.
    System Setup may be called Setup, BIOS Setup or CMOS Setup.)

 3. Find the hard disc configuration in the System Setup screen.

 4. Select a drive type that matches the drive translation geometry
    for your drive as shown in the table.

    Note. CHKDSK and CMOS capacities are approximations.
    The capacities your computer reports may vary slightly. If none
    of the standard drive types offered in System Setup match the
    translation geometry of your Seagate drive, select the user-
    defined or custom drive type, if available, and enter your
    drive's translation geometry.

    If a user-defined drive type is not offered, select a drive
    type that approximates, but does not exceed, the CMOS (Setup)
    Mbytes capacity in the translation geometry.

    Note. The drive does not use write precomp and landing zone. If
    these parameters are listed, make their values zero. If you
    upgrade your system at a later date to achieve the drive's
    full capacity, you must repartition and reformat the disc.
    Be sure to back up your data first.

 5. When you have completed setting the translation geometry for
    your drive, save the values and exit System Setup. Reboot your
    computer. Refer to your user's guide for assistance.

 6. Partition and format the drive.


 Dual-drive emulation installation
 ---------------------------------
 Dual-drive emulation makes the drive two logical drives for the
 computer. Each logical drive is assigned a drive type in System
 Setup and must be partitioned and formatted.

 A second, physical drive cannot be installed on the same port
 when dual-drive emulation is used. To configure your computer
 for dual-drive emulation:

 1. Follow steps 1 through 3 in the "Standard setup" section.

 2. Use the translation geometry in the table for both drive types.

 3. Save the values and exit System Setup.

 4. Partition and format both drives.


 Partitioning and formatting the drive
 -------------------------------------
 Before you can use your Seagate drive, you must partition and high-
 level format it. In this guide we discuss formatting your drive
 with DOS (refer to your DOS user's guide for assistance). If you
 are using another operating system, consult your operating sys-
 tem user's guide for formatting instructions.

 Note. If you have not copied the free installation software to a
 diskette, your computer will detect a partition on the drive.
 Only the first two cylinders are formatted at the factory to
 store the software files. You must erase this partition before
 you can access the full drive capacity. You can either transfer
 the files to a diskette - the partition is erased when the
 transfer is complete - or partition and format the drive as
 described below.


 Low-level formatting
 --------------------
 The drive is low-level formatted at the factory using 512 bytes
 per sector. Low-level formatting is not required.


 Partitioning
 ------------
 You must partition the drive into one or more logical drives before
 you can use it.

 Caution
 Partitioning or formatting a drive at any level erases all data on
 it. Make a backup copy of your existing files on another drive
 before you repartition or reformat.

 Seagate assumes no liability if you erase your data.

 You can partition a drive as follows:
 1. Insert a bootable diskette into Drive A. Turn the computer on.

 2. After the computer has completed booting, remove the boo-
    table diskette from Drive A. Insert a diskette that has the
    FDISK utility into Drive A and type fdisk. Press ENTER.

    Note. If you have two drives in your system, the menu displays
    five options. Option five allows you to select the drive you
    want to partition. Be sure to select the correct drive.

 3. Select create DOS partition or logical DOS drive. Press ENTER.

 4. Select create primary DOS partition. Use the maximum avail-
    able size for your primary partition and make the partition
    active for Drive C. This puts the entire drive on one partition
    and allows you to load the DOS boot information on the drive.
    Press ENTER for each subsequent selection.

 After all of the appropriate selections are made, the computer will
 restart itself. You must place a bootable diskette into Drive A.


 High-level formatting
 ---------------------
 High-level formatting verifies the information written by the
 low-level format and builds the file allocation table (FAT) used by
 DOS to access files on the drive. If you put more than one partition
 on the drive, you must high-level format each partition. Refer to
 your DOS reference guide for instructions.

 Use the DOS FORMAT utility to high-level format the drive as follows:

 1. At the DOS prompt, type the following command: format drive: /v /s
    drive: designates the drive you are formatting. If you are
    formatting the boot drive or if your system contains only one
    drive, type c:. To format a second drive, type d:.

   /v tells the computer to create a volume label for the
            partition after it is formatted. Labeling can prevent
            someone from accidentally deleting the partition and
            losing your data.

   /s tells the computer to copy the necessary system files to the
            drive to make it bootable.

 2. When the computer prompts you for a volume label, you can use
    up to eleven characters to name the drive volume (see your DOS
    reference manual) or leave it blank. Press ENTER.


 Windows 32-bit disk access
 --------------------------
 If 32-bit disk access is enabled in Windows, an error message
 appears when you load Windows after you have installed a drive
 with more than 528 Mbytes. The Windows 32-bit disk access driver
 must be turned off for you to open and use Windows. Use the
 Seagate replacement driver to restore 32-bit disk access capability.

 To open Windows and restore 32-bit disk access:
 1. Press ENTER to open Windows.

 2. Open the Main menu.

 3. Open the Control Panel.

 4. Open 386 Enhanced.

 5. Select Virtual Memory.

 6. Select Change.

 7. Select 32-Bit Disk Access at the bottom of the screen to change
    its status.

 8. Select OK.

 Follow the screen instructions to reboot. You can re-establish the
 32-bit disk access capability using the SEG32BIT.386 software as
 follows:

 1. Load Windows.

 2. Open the Program Manager menu and select File.

 3. Select Run.

 4. Insert the Seagate software diskette into the diskette drive.

 5. In the command line box, type drive:stsetup.

 6. Read the license agreement that appears on the screen. If you
    agree to the terms, select ACCEPT AGREEMENT to continue.

 7. The next screen lists the features the SEG32BIT.386 driver
    supports. If your computer supports these features, they will
    be active in 32-bit disk access mode with SEG32BIT.386 for all
    drives that support them. Select Install Driver to continue.

 8. After the driver is installed, you must enable the 32-bit disk
    access option in the Windows control panel to make it opera-
    tional. You can choose to enable the option now or later. If
    you choose to enable the driver now, the program opens the
    Windows main menu. Repeat steps 3 through 7 you used to disable
    the Windows 32-bit disk access driver to enable the SEG32BIT
    32-bit disk access driver.



**********************************************************************
                      G   E   N   E   R   A   L
**********************************************************************
SEAGATE   SUPPORT SERVICES

 Seagate Technology
 ------------------
 Technical Support Services
 If you need assistance installing your drive, consult your dealer.
 Dealers are familiar with their unique system configurations and can
 help you with system conflicts and other technical issues. If you
 need additional assistance with your Seagate(r) drive or other
 Seagate products, use one of the Seagate technical support services
 listed below.

 SeaFONE at 1-800-SEAGATE (1-800-732-4283)
 Seagate's 800 number allows toll-free access to automated self-help
 services, providing answers to commonly asked questions,
 troubleshooting tips and specifications for disc drives and tape
 drives. This service is available 24 hours daily and requires a
 touch-tone phone. If you need to speak to a technical support
 engineer, dial this number and listen to the options for technical
 support. (International callers can also reach this automated
 self-help service by dialing 408-456-4496).


 Seagate Technology online services
 Using a modem, you can obtain troubleshooting tips, free utility
 programs, drive specifications and jumper settings for Seagate's
 entire product line. You can also download software for installing
 and analyzing your drive.

 SeaNET
 You can obtain technical information on Seagate drives, Seagate
 software and much more over the Internet from Seagate's World Wide
 Web home page (http://www.seagate.com) or Seagate's ftp server
 (ftp://ftp.seagate.com).

 You may also send E-mail with your questions to DiscSupport@
 Seagate.com or TapeSupport@Seagate.com.


 SeaBOARD
 SeaBOARD is a computer bulletin board system (BBS) that contains
 information about Seagate's disc and tape drive products and is
 available 24 hours daily. Set your communications software to eight
 data bits, no parity and one stop bit (8-N-1). SeaBOARD phone numbers
 are listed in the following table.

 BBS Location           Modem number
 United States      Disc: 408-434-1080; Tape: 408-456-4415
 England            44-1628-478011
 France                         33 1-48 25 35 95
 Germany            49-89-140-9331
 Singapore          65-292-6973
 Thailand           662-531-8111
 Australia          61-2-9756-2359
 Taiwan             886-2-719-6075

 Seagate CompuServe forum
 Online technical support for Seagate products is available on
 CompuServe. To access our technical support forum, type go seagate.
 This forum provides information similar to that found on SeaBOARD.
 In addition, you can type questions or browse through previous
 questions and answers on the forum messages.

 Seagate Technology FAX services
 SeaFAX
 You can use a touch-tone telephone to access Seagate's automated FAX
 system to receive technical support information by return FAX. This
 service is available 24 hours daily.
 Location               Telephone number
 United States          1-800-SEAGATE or 408-456-4496
 England                44-1628-894084
 Australia              61-2-9756-5170

 Seagate technical support FAX
 You can FAX questions or comments to technical support specialists 24
 hours daily. Responses are sent during business hours.
 Location               FAX number
 United States          408-944-9120
 England                        44-1628-890660
 France                 33 1-46 04 42 50
 Germany                        49-89-1430-5100
 Australia              61-2-9725-4052
 Singapore              65-293-4722
 Hong Kong              852-2368 7173
 Taiwan                 886-2-715-2923
 Korea                          82-2-556-7294/4251


 Seagate technical support
 You can talk to a technical support specialist during business hours
 Monday through Friday for one-on-one technical help.  Before calling,
 note your system configuration and drive model number (STxxxx). There
 are several technical support phone numbers available for various
 Seagate products.

 Location          Telephone  number
 United States Please dial 1-800-SEAGATE for the specific product
               telephone number.
               (6:00 A.M. to 11:15 A.M., 12:30 P.M. to 5:00 P.M.,
               Pacific time, M-F)
 England       44-1628-894083 (10:00 A.M. to 1:00 P.M., 2:00 P.M. to
               5:00 P.M., M-F)
 France        33 1-41 86 10 86 (9:30 A.M. to 12:30 P.M., 2:00
               P.M. to 5:00 P.M., M-F)
 Germany       Disc: 49-89-140-9332; (9:30 A.M. to 12:30 P.M., 2:00
               P.M. to 4:00 P.M., M-F)
               Tape: 49-89-140-9333
 Australia     61-2-9725-3366 (9:00 A.M. to 5:00 P.M., M-F)
 Singapore     65-290-3998 (9:00 A.M. to 12:00 P.M., 2:00
               P.M. to 5:00 P.M., M-F)
 Hong Kong     852-2368 9918
 Taiwan        886-2-514-2237
 Korea         82-2-556-8241


 SeaTDD 408-944-9121
 Using a telecommunications device for the deaf (TDD), you can send
 questions or comments 24 hours daily and exchange messages with a
 technical support specialist between 6:00 A.M. to 11:15 A.M. and
 12:30 P.M. to 5:00 P.M. (Pacific time) Monday through Friday.


 Customer Service Centers
 Seagate direct OEM, Distribution, System Integrator and Retail
 customers should contact your Seagate Service Representative for
 warranty information.  Other customers contact your place of
 purchase.  Seagate offers comprehensive customer support for all
 Seagate drives.  Seagate customer service centers are the only
 facilities authorized to service Seagate drives. These services are
 available worldwide.

 Location                       Telephone number                FAX number
 United States          1-800-468-3472;                 405-949-6740
 Other Americas
 (Canada & Brazil)      405-949-6706;               405-949-6738
 Mexico                         525-546-6965;                   525-546-4888
 Europe, Middle
 East & Africa          31-2065-43300;              31-2065-34320
 Asia Pacific &
 Australia              65-485-3595;                    65-485-4980
 Japan                          81-3-5462-2904;                 81-3-3462-2979


 Seagate, Seagate Technology and the Seagate logo are registered
 trademarks of Seagate Technology, Inc. SeaFAX, SeaFONE, SeaBOARD,
 SeaTDD, SeaNET, Medalist and DiscWizard are either trademarks or
 registered trademarks of Seagate Technology, Inc. or one of its
 subsidiaries. All other trademarks or registered trademarks are the
 property of their respective owners.


