
S T 2 3 8 3 E                   W R E N    SEAGATE
NO MORE PRODUCED                                      Native|  Translation
                                                      ------+-----+-----+-----
Form                 5.25"/HH              Cylinders    1747|     |     |
Capacity form/unform   338/  383 MB        Heads           7|     |     |
Seek time   / track  16.0/ 3.0 ms          Sector/track   54|     |     |
Controller           ESDI                  Precompensation 65535
Cache/Buffer               KB              Landing Zone
Data transfer rate    1.875 MB/S int       Bytes/Sector      512
                            MB/S ext
Recording method     RLL 2/7                        operating  | non-operating
                                                  -------------+--------------
Supply voltage     5/12 V       Temperature *C        10 50    |    -40 70
Power: sleep              W     Humidity     %         8 80    |      5 95
       standby            W     Altitude    km    -0.305  3.048| -0.305 12.210
       idle               W     Shock        g        10       |     40
       seek          19.0 W     Rotation   RPM      3592
       read/write         W     Acoustic   dBA
       spin-up            W     ECC        Bit
                                MTBF         h      40000
                                Warranty Month
Lift/Lock/Park     YES          Certificates


**********************************************************************
                        L   A   Y   O   U   T
**********************************************************************
SEAGATE  ST2182E/ST2383E  PRODUCT MANUAL 77765369-C

  +--------------------------------------------------------+
  |                                                        |XX J4
  |                                                        |XX Data
  |                                                +-+     |XX Cable
  |                                     Terminator | |     |XX
  |                                     Resistor   | |     |X1
  |                                     Pack       | |     |
  |                                                +-+     |XX
  |                                                +-+     |XX J3
  |                                                | |J2   |XX Control
  |                                                | |     |XX Cable
  |                                                +-1     |XX
  |                                                +-+     |XX
  |                                                | |J8   |XX
  |                                                +-1     |X1
  |                                                        |
  |                                                        |XX Power
  |                                                        |XX J1
  +--------------------------------------------------------+  1



**********************************************************************
                      J   U   M   P   E   R   S
**********************************************************************
SEAGATE  ST2182E/ST2383E  PRODUCT MANUAL 77765369-C

 Jumper setting
 ==============

 x = Jumpers are set at factory



 J1  Power Connector
 -------------------

          +---+---+---+---+
          | 1 | 2 | 3 | 4 |
          +--++--++--++--++
             |   |   |   +---------- + 5V
             |   |   +-------------- + 5V Return
             |   +------------------ +12V Return
             +---------------------- +12V





 J2   Reserved
 -------------
      1   OPEN   RESERVED for factory test



 J2  Sector Configuration
 ------------------------
 To implement the hard sectored format operation configure the jumpers
 on the option select header to one of the configurations flagged by
 the note (4) in the table. The number of sectors chosen should
 correspond to the same number of sectors per track that the host
 controller is set up to send when it formats the drive or tries to
 write or read data to/from the drive.


          Bytes/Sect| Sectors |   4   |   3   |   2
          ----------+---------+-------+-------+---------
             256    |   96    | OPEN  | OPEN  | OPEN      ---+
             512    |   54    | CLOSED| OPEN  | OPEN      ---+
                    |   15    | OPEN  | CLOSED| OPEN      ---+-- 4
          ***Custom |  N/A    | CLOSED| CLOSED| OPEN      ---+
     x       512    |   53    | OPEN  | OPEN  | CLOSED    ---+
             512    |   51    | CLOSED| OPEN  | CLOSED    ---+
               *    | Special | OPEN  | CLOSED| CLOSED
              **    | Address | CLOSED| CLOSED| CLOSED
                    | mark    |       |       |


 *   Special sector switch setting that can be factory configured to
     customer requirements. Default is 1024 B/Sect. and 38 Sectors

 **  Soft Sector operation selection.
     The WREN 6 HH supports the use of the soft sector format. To
     implement the optional soft sectored format operation select
     "Address Mark" mode in the WREN 6 HH by installing option jumper
     plugs 2, 3, and 4.

 *** Custom setting is reserved for factory configuration to customer
     requirements.



 J2  Motor Start on command
 --------------------------

    5      OPEN    Spindle motor starts on power-up
           CLOSED  Spindle motor start command required to start motor




 J8   Drive select
 -----------------

        Drive    1     2     3
        ------+-----+-----+-----+
          0   |OPEN |OPEN |OPEN | Not Valid
          1   |CLOSE|OPEN |OPEN |
          2   |OPEN |CLOSE|OPEN |
          3   |CLOSE|CLOSE|OPEN |
          4   |OPEN |OPEN |CLOSE|
          5   |CLOSE|OPEN |CLOSE|
          6   |OPEN |CLOSE|CLOSE|
          7   |CLOSE|CLOSE|CLOSE|


 Pins on the drive ID select and configuration select header are
 provided to facilitate manual drive configuration. No devices other
 than jumpers should be connected to these pins. Connection made to
 external devices (Switches, Connectors, etc.) could result in adverse
 affect drive performance. Exact location of these pins and header
 may be changed without notice.


 Drive Select
 ------------
 The following characteristics apply to the Drive Select lines:

  1.   Logical unit designation for up to 7 drives is performed during
       installation by installing jumpers on pins on a connector
       header on the main PWA. The jumpers are installed in a 1
       through 7 position configuration to select device addresses 1
       through 7. Zero is not a valid address.

  2.   The controller shall not attempt to select the drive until 1
       second after DC power is applied. The Ready output will be
       valid (whether asserted or negated) within 1 us after the drive
       is selected.

  3.   The drive will be selected (and the Drive Selected Signal
       asserted) within 1 us after the Drive Select lines contain that
       unit's select address. The drive will be deselected (and the
       Drive Selected signal negated) within 1 us after the Drive
       Select lines contain another unit's select address.

  4.   The Drive Select lines must remain asserted for 1 us after a
       write operation.

  5.   When the Drive Select lines are asserted, a head change will
       occur, requiring a delay before a read or write operation can
       be initiated.



**********************************************************************
                      I   N   S   T   A   L   L
**********************************************************************
SEAGATE  ST2182E/ST2383E  PRODUCT MANUAL 77765369-C

 Notes on installation
 =====================

 Drive Orientation
 -----------------
 The balanced rotary arm actuator design of the Wren 6 HH allows it to
 be mounted in any orientation. All drive performance characterization
 however, has been done with the drive in horizontal (disc level) and
 vertical (drive on its side) orientations, and these are the two
 preferred mounting orientations.


 WREN 6 HH is designed, manufactured, and tested with a "Plug-in and
 Play" installation philosophy. This minimizes the requirements for
 highly trained personnel to integrate the WREN 6 HH into an OEM's
 system, wether in a factory or field environment.


 Mounting Holes
 --------------
 Mounting Holes (6-32 UNC-2B). Four on bottom, four on each side. Max.
 screw length into chassis 0.125 in.


 Front Panel
 -----------
 The WREN 6 HH is available with a black front panel. The panel has a
 window through which a single red* LED shows from its mounting on the
 Main PWA. The LED, when glowing, indicates the drive is selected. A
 flashing LED indicates the presence of a nonrecoverable fault. A
 fault indication is displayed irrespective of Drive Select status.

 *Green or Amber LED indicator will be available, but must be
  specified when ordering units.


 Cooling
 -------
 Cabinet cooling must be designed by the customer so that the ambient
 temperature immediately surrounding the WREN 6 HH will not exceed
 temperature conditions. Specific consideration should be given to
 make sure adequate air circulation around the components on the PWAs.


 Interface Cabling Options
 -------------------------

 View A
    +---------------------Host-Controller---------------------+
    |                                                         |
    |Data Control   Data Control  Data Control   Data Control |
    +--+-----+--------+-----+--------+-----+--------+-----+---+
       |     |        |     |        |     |        |     |
       |     |        |     |        |     |        |     |
       |     |        |     |        |     |        |     |
       |     |        |     |        |     |        |     |
    +-++-+--++-+-+ +-++-+--++-+-+ +-++-+--++-+-+ +-++-+--++-+-+
    | |T |  |*T| | | |T |  |*T| | | |T |  |*T| | | |T |  |*T| |
    | +--+  +--+ | | +--+  +--+ | | +--+  +--+ | | +--+  +--+ |
    |WREN OR ESDI| |WREN OR ESDI| |WREN OR ESDI| |WREN OR ESDI|
    +------------+ +------------+ +------------+ +------------+

    Each control cable length must not exceed 10 feet (3.00m). Each
    data cable length must not exceed 10 feet (3.00m).


   *T  indicates removable terminator resistor pack.
    WREN data cables are permanently terminated.



 Radial Configuration
 --------------------
 View A shows each drive interfaced to its own control cable, which
 allows interfacing an arbitrary number of drives and a variety of
 system operational techniques. Each drive has its data cable and
 control cable radially connected to the host controller. The length
 of each individual cable must not exceed 10 feet (3.00 meters).
 Terminator resistors must be installed in the host controller for
 each data cable and for each control cable. For this configuration, a
 terminator resistor pack must be installed in each WREN 6 HH Disc
 Drive.



 View B
    +--------------Host Controller-------------+
    |                                          |
    |Data Control   Data          Data         |
    +-+------+-------+--------------+----------+
      |      |       |              |
      |      |       |              |
      |      |       |              |
      |      +-**----+-------+------+-------+
    +++-+----+---+ +++-+-----+--+ +++-+----++-++
    ||T |        | ||T |        | ||T |    |*T||
    |+--+        | |+--+        | |+--+    +--+|
    |WREN OR ESDI| |WREN OR ESDI| |WREN OR ESDI|
    +------------+ +------------+ +------------+

    Total control cable length must not exceed 10 feet (3.00m). Each
    data cable length must not exceed 10 feet (3.00m).

   *T  indicates removable terminator resistor pack.
   WREN data ports are permanently terminated.
   ** A maximum of 7 devices may be interconnected

 Daisychain Configuration
 ------------------------
 A diasychain configuration incorporates a maximum of seven drives in
 parallel on a common control cable. Only the drive selected by the
 host system has its control and data signals enabled through this
 common interface. View B illustrates a daisy-chain of WREN 6 HH Disc
 Drives or other ESDI devices. A terminator resistor pack is
 required in the host controller for each data cable. Only the last
 ESDI device in the daisychain requires a terminator resistor pack
 for the control cable. Terminator resistor packs for the control
 cable or other drives must be removed. The total combined control
 cable length (from the controller to the first drive, to the second
 and subsequent drives) must not be more than 10 feet (3.00 meters).


 DC Cable and Connector
 ----------------------
 The WREN 6 HH receives DC power through a 4 pin right angle connector
 mounted on the main circuit board. Recommended part number for the
 mating connector are provided, but equivalent parts may be used.

 Type of cable:      18 AWG
 Connector:          AMP 1-480424-0
 Contacts:           AMP 60619-4 (Loose Piece); AMP 61117-4 (Strip)



 Data Cable and Connector
 -------------------------
 The I/O connector for the data interface is a 20 pin board edge
 connector. The odd pins are located on the back side of the printed
 circuit board. The even pins are on the front side (down) side of the
 printed circuit board. A key slot is provided between pins 3 and 5.
 Seagate recommends keying this connector to prevent installing it
 upside down. However, the WREN will not be damaged if the connector
 is installed upside down.

 Recommended part numbers for the mating connector are included below,
 but equivalent parts may be used.

 Connector:          20 pin, 3M-3461-0001, AMP 88373-6
 Cable:              Flat Cable (Stranded AWG 28) 3M-3365-20
                     Flat Cable (Stranded AWG 28) 3M-3517-20 (Shielded
                     Cable)
 Key:                AMP 583274-1, 3M-3439-0000



 Control Cable and Connector
 ---------------------------
 The I/O connector for the control interface is a 34 pin board edge
 connector. The odd pins are located on the back (up) side of the
 printed circuit board and are connected to the ground plane. The even
 pins are on the front (down) side of the printed circuit board. A key
 slot is provided between pin 3 and 5. Seagate recommends keying this
 connector to prevent installing it upside down. However, the WREN
 will not be damaged if the connector is installed upside down.

 Recommended part numbers for the mating connector are included below,
 but equivalent parts may be used.

 Connector:          34 pin, 3M-3463-0001, AMP 88373-3
 Key:                AMP 583274-1, 3M-3439-0000
 Cable:              Flat cable (Stranded AWG 28) 3M-3365-34
                     Flat cable (Stranded AWG 28) 3M-3517-34 (Shielded
                     Cable)
                     Spectra Strip Twist'n Flat 455-248-34 (Stranded
                     AWG 28 Twisted Pair)



 Interface Drivers/Receivers
 ---------------------------
 The WREN 6 HH uses two types of signals; single ended and balanced
 differential. The data and clock signals use balanced differential
 drivers and receivers. All other signals use single ended drivers and
 receivers.

 Single Ended Drivers/Receivers
 -------------------------------
 Transmitter Characteristics
 The WREN 6 HH uses the 74F38 open collector buffer/driver to transmit
 status to the host. This driver is capable of sinking a current of
 48 mA with a low-level output voltage of 0.7V.

 Receiver Characteristics
 The WREN 6 HH uses the 74LS14 Hex Inverter with hysteresis gate as a
 line receiver. The input of each receiver is terminated in a 150 ohm
 pullup resistor.

 Terminator Characteristics
 The terminator is a resistor module that plugs into a socket in the
 last drive in a daisychain. Each drive is furnished with a
 terminator. Terminators must be removed from all except the last
 drive on the cable prior to daisychain operation. An equivalent
 terminator must be provided in the controller on each input signal
 line from the drive to the controller. Only the control cable
 resistor module is removable.


 Balanced Differential Drivers/Receivers
 ---------------------------------------
 Transmitter Characteristics
 The WREN 6 HH uses 8923 balanced differential driver. An assertion on
 the interface is defined when "+" output is more positive than the
 "-" output.

 Receiver Characteristics
 ------------------------
 The WREN 6 HH uses 8923 type balanced differential receivers. An
 assertion one on the interface is defined when the "+" input is more
 positive than the "-" input.

 Terminator Requirements
 -----------------------
 Each differential receiver in the drive is terminated with a 100 ohm
 resistor. An equivalent terminator must be provided in the controller
 on each input signal line from the drive to the controller.



**********************************************************************
                      F   E   A   T   U   R   E  S
**********************************************************************
SEAGATE  ST2182E/ST2383E  PRODUCT MANUAL 77765369-C

 General Description
 -------------------
 The WREN 6 HH is a member of a family of low cost, high performance,
 highly reliable, random access storage devices designed to meet the
 needs of the OEM marketplace.

 The Model 94246 WREN 6 HH supports the Enhanced Small Device
 Specification (77738076). This product specification was created to
 be used in conjunction with this industry standard interface
 specification.


 Standards
 ---------
 The WREN 6 HH has been developed as a system peripherals to the
 highest standards of design and construction. The WREN 6 HH depends
 upon its equipment to provide adequate power and environment in
 order to achieve optimum performance and compliance with applicable
 industry and governmental regualations. Special attention must be
 given in the areas of safety, power distribution, shielding, audible
 noise control, and temperature regulation.

 The WREN 6 HH complies with Seagate standards.

 The WREN 6 HH, as delivered, is designed for system integration
 before use.


 The Head/Disc/Actuator Assembly (HDA) is environmentally sealed at
 the factory. Air is recirculated within the HDA through a nonreplace-
 able filter to maintain a contamination free HDA environment.

 The WREN 6 HH uses a dedicated landing zone at the innermost radius
 of the media thus eliminating the possibility of destroying or
 degrading data by landing in the data zone.

 The WREN 6 HH incorporates an automatic shipping look which prevents
 potential damage to the heads and discs caused by movements during
 shipping and handling. The shipping lock is automatically disengaged
 when power is applied to the drive.

 The WREN 6 HH decodes Track 0 location from the dedicated servo
 surface thereby eliminating mechanical transducer adjustments and
 related reliability concerns.

 The WREN 6 HH uses a high performance actuator assembly consisting
 of a low inertia, balanced, patented, straight arm design which
 provides excellent performance with minimum power dissipation.


 Media Description
 -----------------
 The media used on the WREN 6 HH has a diameter of approximately 5
 inches (130 mm). The aluminum substrate is coated with a thin film
 magnetic material, overcoated with a proprietary protective layer for
 improved durability and environmental protection.
 Each data surface has a total of 1747 tracks and is capable of
 recording 54,716,040 bytes of unformatted data.

 Media defects are characterized as correctable or uncorrectable de-
 pending on the type and magnitude of the media flaw. Various error
 correction codes may be implemented. The code chosen should be
 consistent with Seagate media testing and certification methods.
 WREN 6 HH media certification is performed using the following
 standards:
            An error burst of 11 bits or less is a correctable error.

            An error burst greater than 11 bits in length is an un-
            correctable error.

 Host systems using the WREN 6 HH should have, as a minimum, resident
 capabilities to recognize and map defective tracks and perform track
 reallocation routines.

 At the time of shipment from the point of manufacture, the WREN 6 HH
 recording surfaces meet the following requirements.

       1. 1747 total tracks per surface.

       2. Tracks 0 to be error free on each data surface.

       3. 50 defects per surface maximum.

       4. Cumulative defects not to exceed 1 per megabyte, based on
          total available unformatted drive capacity.


 Defect and Error Management
 ---------------------------
 The WREN 6 HH, as delivered, complies with specification. The read
 error rate and specified storage capacity are not dependent upon use
 of defect management routines. However, a carefully chosen defect
 management plan can significantly enhance overall system performance.

 Identified defects are recorded on the defects list tracks per ESDI
 specification. It is recommended that these known defects be re-
 allocated during the initial format operation. Sector reallocation is
 suggested because, in general, it is more efficient and may offer
 significant performance improvement. Error Correction Code (ECC)
 should be used to correct additional flaws as they occur. ECC is re-
 commended since most of the defects are recoverable with ECC. If ECC
 is not used, defects are usually unrecoverable and need to be re-
 allocated as they are discovered.

 The WREN 6 HH defect list is written on maximum track, maximum track
 minus eigth and a special track 4095 (OFFF)


 Custom Formatting
 -----------------
 The WREN 6 HH is formatted during production. Seagate maintains
 custom formatting capability which can incorporate many of the unique
 formats used in the Winchester marketplace. A majority of special
 format requirements can be implemented as specified.


 Drive/Receiver Characteristics
 ------------------------------
 Logic Level                   Drive Output         Receiver Input
 --------------------------------------------------------------------
 High (negated) (0)      2.5 V;   5.25 V      2.0 V;   5.25 V
 Low (asserted) (1)      0.7 V;   0.0 V       0.8 V;   0.0 V

 The difference in the voltages between input and output signals is
 due to the losses in the cable.


 Seek Time
 ---------

                                          |WREN 6HH|
        ----------------------------------+--------+
        Track-to-Track         msec. typ. |   3    |
                               msec. max. |   5    |
                       Average msec. typ. |  16    |
                       Average msec. max. |  18    |
        Latency                msec. avg. |   8.35 |
        ----------------------------------+--------+
 Seek time is defined as the elapsed time from the receipt of a seek
 command until the drive signals the controller that it is ready to
 perform another seek or a read/write function on the new cylinder.
 Average seek time is determined by dividing the sum of the time for
 all possible movements by the total number of movements.


 Spindle Speed and Latency
 -------------------------
 The spindle speed is 3592   0.5% r/min. The speed tolerance includes
 motor performance and motor control circuit tolerances.

 The average latency time is 8.35 milliseconds, based on a nominal
 disc speed of 3592 r/min. The maximum latency time is 16.79 milli-
 seconds based on a minimum disc speed of 3574 r/min.


 Read Data Transfer Rate
 -----------------------
 The nominal read serial data transfer rate is 15.0 Mbits per second.


 Power Sequencing
 ----------------
 Power sequencing is not required for the WREN 6 HH. The drive
 protects against inadvertent writing during power up and down.
 Daisychain operation requires that power be maintained on the
 terminated WREN 6 HH to ensure proper termination of the peripherals
 I/O cables.


 Temperature
 -----------
 50*F to 122*F (10*C to 50*C) operating ambient with a maximum
 gradient of 18* F (10* C) per hour. Above 1000 feet (305 metres)
 altitude the maximum temperature is derated linearly to 122*F
 (44.4*C) at 10,000 feet (3048 metres). Cabinet packaging designs
 must provide ample air circulation around the WREN 6 HH to ensure
 environmental limits are not exceeded as a result of heat transfer
 from other system components. Operating ambient specifications
 purposes is defined as the environment immediately surrounding the
 WREN 6 HH. The temperature of the HDA is restricted to a maximum of
 142*F (61.4*C) during operations. System cooling consideration should
 avoid large (>5*F or 2.8*C) thermal gradients between points A and B.


 Reliability
 -----------
 The following reliability specifications assume correct host/drive
 operational interface, including all interface timings, power supply
 voltages, and environmental conditions.

 MTBF                     40,000 hours
 Service Life             5 years
 Preventive Maintenance   None required



**********************************************************************
                      G   E   N   E   R   A   L
**********************************************************************
SEAGATE   SUPPORT SERVICES

 Seagate Technology
 ------------------
 Technical Support Services
 If you need assistance installing your drive, consult your dealer.
 Dealers are familiar with their unique system configurations and can
 help you with system conflicts and other technical issues. If you
 need additional assistance with your Seagate(r) drive or other
 Seagate products, use one of the Seagate technical support services
 listed below.

 SeaFONE at 1-800-SEAGATE (1-800-732-4283)
 Seagate's 800 number allows toll-free access to automated self-help
 services, providing answers to commonly asked questions,
 troubleshooting tips and specifications for disc drives and tape
 drives. This service is available 24 hours daily and requires a
 touch-tone phone. If you need to speak to a technical support
 engineer, dial this number and listen to the options for technical
 support. (International callers can also reach this automated
 self-help service by dialing 408-456-4496).


 Seagate Technology online services
 Using a modem, you can obtain troubleshooting tips, free utility
 programs, drive specifications and jumper settings for Seagate's
 entire product line. You can also download software for installing
 and analyzing your drive.

 SeaNET
 You can obtain technical information on Seagate drives, Seagate
 software and much more over the Internet from Seagate's World Wide
 Web home page (http://www.seagate.com) or Seagate's ftp server
 (ftp://ftp.seagate.com).

 You may also send E-mail with your questions to DiscSupport@
 Seagate.com or TapeSupport@Seagate.com.


 SeaBOARD
 SeaBOARD is a computer bulletin board system (BBS) that contains
 information about Seagate's disc and tape drive products and is
 available 24 hours daily. Set your communications software to eight
 data bits, no parity and one stop bit (8-N-1). SeaBOARD phone numbers
 are listed in the following table.

 BBS Location           Modem number
 United States      Disc: 408-434-1080; Tape: 408-456-4415
 England            44-1628-478011
 France                         33 1-48 25 35 95
 Germany            49-89-140-9331
 Singapore          65-292-6973
 Thailand           662-531-8111
 Australia          61-2-9756-2359
 Taiwan             886-2-719-6075

 Seagate CompuServe forum
 Online technical support for Seagate products is available on
 CompuServe. To access our technical support forum, type go seagate.
 This forum provides information similar to that found on SeaBOARD.
 In addition, you can type questions or browse through previous
 questions and answers on the forum messages.

 Seagate Technology FAX services
 SeaFAX
 You can use a touch-tone telephone to access Seagate's automated FAX
 system to receive technical support information by return FAX. This
 service is available 24 hours daily.
 Location               Telephone number
 United States          1-800-SEAGATE or 408-456-4496
 England                44-1628-894084
 Australia              61-2-9756-5170

 Seagate technical support FAX
 You can FAX questions or comments to technical support specialists 24
 hours daily. Responses are sent during business hours.
 Location               FAX number
 United States          408-944-9120
 England                        44-1628-890660
 France                 33 1-46 04 42 50
 Germany                        49-89-1430-5100
 Australia              61-2-9725-4052
 Singapore              65-293-4722
 Hong Kong              852-2368 7173
 Taiwan                 886-2-715-2923
 Korea                          82-2-556-7294/4251


 Seagate technical support
 You can talk to a technical support specialist during business hours
 Monday through Friday for one-on-one technical help.  Before calling,
 note your system configuration and drive model number (STxxxx). There
 are several technical support phone numbers available for various
 Seagate products.

 Location          Telephone  number
 United States Please dial 1-800-SEAGATE for the specific product
               telephone number.
               (6:00 A.M. to 11:15 A.M., 12:30 P.M. to 5:00 P.M.,
               Pacific time, M-F)
 England       44-1628-894083 (10:00 A.M. to 1:00 P.M., 2:00 P.M. to
               5:00 P.M., M-F)
 France        33 1-41 86 10 86 (9:30 A.M. to 12:30 P.M., 2:00
               P.M. to 5:00 P.M., M-F)
 Germany       Disc: 49-89-140-9332; (9:30 A.M. to 12:30 P.M., 2:00
               P.M. to 4:00 P.M., M-F)
               Tape: 49-89-140-9333
 Australia     61-2-9725-3366 (9:00 A.M. to 5:00 P.M., M-F)
 Singapore     65-290-3998 (9:00 A.M. to 12:00 P.M., 2:00
               P.M. to 5:00 P.M., M-F)
 Hong Kong     852-2368 9918
 Taiwan        886-2-514-2237
 Korea         82-2-556-8241


 SeaTDD 408-944-9121
 Using a telecommunications device for the deaf (TDD), you can send
 questions or comments 24 hours daily and exchange messages with a
 technical support specialist between 6:00 A.M. to 11:15 A.M. and
 12:30 P.M. to 5:00 P.M. (Pacific time) Monday through Friday.


 Customer Service Centers
 Seagate direct OEM, Distribution, System Integrator and Retail
 customers should contact your Seagate Service Representative for
 warranty information.  Other customers contact your place of
 purchase.  Seagate offers comprehensive customer support for all
 Seagate drives.  Seagate customer service centers are the only
 facilities authorized to service Seagate drives. These services are
 available worldwide.

 Location                       Telephone number                FAX number
 United States          1-800-468-3472;                 405-949-6740
 Other Americas
 (Canada & Brazil)      405-949-6706;               405-949-6738
 Mexico                         525-546-6965;                   525-546-4888
 Europe, Middle
 East & Africa          31-2065-43300;              31-2065-34320
 Asia Pacific &
 Australia              65-485-3595;                    65-485-4980
 Japan                          81-3-5462-2904;                 81-3-3462-2979


 Seagate, Seagate Technology and the Seagate logo are registered
 trademarks of Seagate Technology, Inc. SeaFAX, SeaFONE, SeaBOARD,
 SeaTDD, SeaNET, Medalist and DiscWizard are either trademarks or
 registered trademarks of Seagate Technology, Inc. or one of its
 subsidiaries. All other trademarks or registered trademarks are the
 property of their respective owners.


