
S T 1 1 8 6 A                 S W I F T    SEAGATE
NO MORE PRODUCED                                      Native|  Translation
                                                      ------+-----+-----+-----
Form                 3.5"/HH               Cylinders    1272|  636|  742|  636
Capacity form/unform   164/  186 MB        Heads           7|   14|   12|    9
Seek time   / track  15.0/ 4.0 ms          Sector/track   36|   36|   36|   56
Controller           IDE / AT              Precompensation
Cache/Buffer            32 KB LOOK-AHEAD   Landing Zone
Data transfer rate    1.250 MB/S int       Bytes/Sector      512
                      6.000 MB/S ext
Recording method     RLL 2/7                        operating  | non-operating
                                                  -------------+--------------
Supply voltage     5/12 V       Temperature *C        10 50    |    -40 70
Power: sleep              W     Humidity     %         8 90    |      5 95
       standby            W     Altitude    km    -0.305  3.050| -0.305 12.192
       idle               W     Shock        g         2       |     50
       seek               W     Rotation   RPM      3600
       read/write    11.0 W     Acoustic   dBA        43
       spin-up            W     ECC        Bit   32,56
                                MTBF         h     150000
                                Warranty Month        12
Lift/Lock/Park     YES          Certificates     CSA,FCC,UL478,VDE



**********************************************************************
                        L   A   Y   O   U   T
**********************************************************************
SEAGATE  ST1090/1126/1162/1186/1201/1239-A  PRODUCT MANUAL 36133-004

 ORIGINAL AT INTERFACE CONNECTOR
 ===============================
  +------------------------------------------------------+Power
  |                                                      |XXXX
  |                                                      |1234
  |                                                      |
  |                                                      |X1
  |                                                      |XX AT
  |                                                      |XX INTERFACE
 XXLED                                                   |XX CONNECTOR
 XX                                                      |XX
  |                                                      |XX
  |                                                      |XX
  |                                                      |XX
  |                                                      |XX
  |                                                      |+-1 OPTIONS
  |                                             10 or 14 || | JUMPER
  |                                             pin      || | BLOCK
  +------------------------------------------------------++-+





 REORIENTED AT INTERFACE CONNECTOR
 =================================
  +---------------------------------------------------+
  |                                                   |XXXX Power
  |                                                   |1234
  |                                                   |  1
  |                                                   |XX
  |                                                   |XX
  |                                                   |XX SHROUDED AT
  |                                                   |XX INTERFACE
  |                                                   |XX CONNECTOR
  |                                                   |XX
  |                                                   |X1
  |                                                   |
  |                                 8-Pin Factory con-|+-1
  |                                 figuration Jumper || |12-Pin
  |                                 Block       +---+ || |User Confi-
  +---------------------------------------------+---1-++-+guration
                                                        Jumper Block



**********************************************************************
                      J   U   M   P   E   R   S
**********************************************************************
SEAGATE  ST1090/1126/1162/1186/1201/1239-A  PRODUCT MANUAL 36133-004

 Jumper setting
 --------------

 x = Jumpers set from factory

 --------------------------------------------------------------------
 Original AT Interface Connector
 --------------------------------------------------------------------
 10-pin and 14-pin version have the same pin definition for pins 1-10.
 The 14-pin version has 4 additional pins (11-14)

 Master/Slave Jumper
 -------------------
       1-2  OPEN        Master
            CLOSED      Slave

 If only one drive is installed, configure the drive as a master. If
 there are two drives installed on the bus, one must be configured as
 a master and the other as a slave. No more than two drives can be
 connected on the AT bus.
 To configure the drive as a slave, install a jumper on pins 1 and 2
 of the the 12-pin user configuration jumper block.
 To configure the drive as a master, leave pins 1 and 2 of the options
 jumper block open.

 Slave-Present Jumper
 --------------------
       5-6  OPEN        Slave not installed
            CLOSED      Slave installed

 If both the master and the slave are Swift AT interface drives, you
 do not need this jumper. This is because the master can detect the
 presence of the slave using the interface DASP-signal state.
 If the drives in your application do not implement the DASP-signal,
 install the jumper on the master drive only, (The slave drive ignores
 this jumper).
 To tell the master that a slave is present, install a jumper on pins
 5 and 6 of the options jumper block on the master drive.

 ECC Jumper
 ----------
       7-8  OPEN        4 ECC Bytes
            CLOSED      7 ECC Bytes

 This jumper setting selects the number of ECC bytes transferred to or
 from the host during read long and write operations. (The media
 always uses seven ECC bytes. The jumper only controls the number of
 bytes transferred.)

   - If you install a jumper on pins 7 and 8 of the options jumper
     block, seven ECC bytes are transferred.

   - If you do not install a jumper on pins 7 and 8 of the options
     jumper block, four ECC bytes are transferred.

 Factory Test Jumper
 -------------------
       9-10 OPEN        Normal Operation
            CLOSED      Factory Test

 Pins 9 and 10 are used for testing during the manufacturing process;
 they are not for field use.

 Drive Type Jumper
 -----------------
       +--------+--------+---------+--------+
       |DRIVE   | 3-4    |  11-12  |  13-14 |
       +--------+--------+---------+--------+
       |ST1090A | CLOSED |  OPEN   |  OPEN  |
       +--------+--------+---------+--------+
       |ST1126A | OPEN   |  CLOSED |  OPEN  |
       +--------+--------+---------+--------+
       |ST1162A | OPEN   |  OPEN   |  OPEN  |
       +--------+--------+---------+--------+
       |ST1201A | OPEN   |  OPEN   |  OPEN  |
       +--------+--------+---------+--------+
       |ST1239A | OPEN   |  OPEN   |  CLOSED|
       +--------+--------+---------+--------+


 Jumper locations 3-4, 11-12 and 13-14 are pre-set at the factory
 and should not be changed. Should the jumper setting need to be
 verified, the correct settings are shown below.


 --------------------------------------------------------------------
 Reoriented (SHROUDED) AT Interface Connector
 --------------------------------------------------------------------
 The reoriented (industry-standard) AT interface version of the on-
 board controller is used on the models listed in the table below.
 If your drive does not have one of the part numbers listed in the
 table, this section does not apply.

             Model   |  32K Buffer |  64K Buffer
             --------+-------------+------------
             ST1186A |  920048-xxx |  920039-xxx
             --------+-------------+------------
             ST1201A |  920046-xxx |  920045-xxx
             --------+-------------+------------
             ST1239A |  920047-xxx |  920044-xxx

 The reoriented I/O AT interface drive can be distinguished from the
 original AT interface drive by following characteristics:

 - The drive has a shroud on the AT interface connector.

 - The options jumper block has 12 pins, not 10 or 14 pins, as on the
   original AT interface drive.

 - The drive has an additional, 8-pin, factory configuration jumper
   block that the original AT interface drives does not have.

 In addition to the features of the original AT interface drive, the
 reoriented AT interface drive has spindle synchronization.


 Master/Slave Jumper
 -------------------
       1-2   OPEN        Master
             CLOSED      Slave

 If only one drive is installed, configure the  drive as a master. If
 there are two drives installed on the bus, one  must be configured as
 a master and the other as a slave. No more than two drives can be
 connected on the AT bus.
 To configure the drive as a slave, install a jumper on pins 1 and 2
 of the the 12-pin user configuration jumper block.
 To configure the drive as a master, leave pins 1 and 2 of the options
 jumper block open.

 Slave-Present Jumper
 --------------------
       3-4   OPEN        Slave not installed
             CLOSED      Slave installed

 If both the master and the slave are Swift AT interface drives, you
 do not need this jumper. This is because the master can detect the
 presence of the slave using the interface DASP-signal state.
 If the drives in your application do not implement the DASP-signal,
 install the jumper on the master drive only, (The slave drive ignores
 this jumper).
 To tell the master that a slave is present, install a jumper on pins
 3 and 4 of the options jumper block on the master drive.

 Spindle Synchronization
 -----------------------
       5-6   CLOSED      SPSYNC on Pin 28 enabled

      11-12  Connector   SPSYNC External Connection with twisted pair

 The spindle clock signal (SPSYNC-) synchronizes the rotation of up to
 12 drives in a system. Spindle synchronization on pin 28 is enabled
 by installing a jumper on pins 5 and 6 of the 12-pin user configura-
 tion jumper block. With spindle synchronization, the drives auto-
 matically configure themselves in either of two ways.

  - Two or more drives are connected to the host: the spindle
    synchronization clock signal is generated by the host.
    The drives configure themselves as slaves and synchronize their
    spindles according to the host signal.

  - Two or more drives are connected to the host: the spindle synchro-
    nization clock signal is generated by one of the drives.
    One drive configures itself as the originator of the SPSYNC-
    signal; the other drives become receivers of the SPSYNC-signal.

 The slave receives the signal to synchronize its spindle with the
 master and synchronize its index with the SPSYNC-signal. Synchroniza-
 tion is achieved within seven seconds. The drive originating the
 SPSYNC-signal sets DRDY. If a drive that was already synchronized
 loses synchronization, but still works, it does not clear DRDY.

 The drive may use pin 28 of the AT interface connector or pins 11 and
 12 of the 12-pin user configuration jumper block to transmit and re-
 ceive SPSYNC-. The spindle clock uses a single-ended TTL active low
 60 Hz signal with a clock period of 16.667 msec   0.5% and a duty
 cycle of  sec minimum, 500  sec maximum. The spindle clock leading
 edge to index leading edge is 0  sec   250  sec.

 To synchronize the drive spindles, use a twisted pair as follows:

 - Use one strand to connect pin 11 of the 12-pin jumper block to each
   drive
 - Use the other strand to connect pin 12 of the 12-pin jumper block
   of each drive.

 The cable should not be any longer than six feet.


 12-Pin Jumper Block
 -------------------
       7-8   Pins Removed
       9-10  Spare



 8-Pin Factory Jumper Block
 --------------------------
      Pins    OPEN     CLOSED
      ------------------------
       1-2    Normal   Factory
       3-4    Normal   Factory
       5-6    Normal   Factory
       7-8    Normal   Factory


 --------------------------------------------------------------------
 Original and Reoriented (SHROUDED) AT Interface Connector
 --------------------------------------------------------------------

 LED jumper setting
 ------------------
      +- Pin A removed
      |
      A   B
    +---+---+    Pin C and D    ON    LED   Enabled
    |   | * |                   OFF   LED   Disabled
    +---+---+
    | * | * |    Pin B and D are used for remote LED Hookup
    +---+---+
      C   D



**********************************************************************
                      I   N   S   T   A   L   L
**********************************************************************
SEAGATE  ST1090/1126/1162/1186/1201/1239-A  PRODUCT MANUAL 36133-004

 Notes on installation
 =====================

 Drive mounting
 --------------

     horizontally             vertically
   +-----------------+   +--+             +--+ +------------------+
   |                 |   |  +-----+ +-----+  | |                  | x
   |                 |   |  |     | |     |  | x+----------------+x
 +-+-----------------+-+ |  |     | |     |  | ||x              x||
 +---------------------+ |  |     | |     |  | ||  x          x  ||
                         |  |     | |     |  | ||    x      x    ||
      x           x      |  |     | |     |  | ||      x  x      ||
 +------x------x-------+ |  +-----+ +-----+  | ||       xx       ||
 +-+------x--x-------+-+ +--+             +--+ ||     x    x     ||
   |       xx        |                         ||   x        x   ||
   |     x    x      |                         || x            x ||
   +---x--------x----+                         |x                x|
     x            x                           x++----------------++x
      UNACCEPTABLE!                                UNACCEPTABLE!

 The drive may be mounted in the following positions:

  1. Horizontally, with the drive's PC board on the top drive.

  2. Horizontally, with the drive's PC board on the bottom of the
     drive.

  3. Vertically, on either side.

 Do not mount the drive vertically on either end.

 For optimum performance, format the drive in the same orientation as
 it is be mounted in the host system.

 Caution: To avoid potential service problems, observe the following
 precautions:

  - Handle the drive by the edges or frame. Do not pressure on the top
    cover or touch the circuit board.

  - Do not remove or cover factory-installed labels. They contain in-
    formation needed to service the product.

  - Do not put labels over the breather holes on the top surface of
    the drive. The breather holes must remain clear to allow air
    circulate.

 - If a label, oher than a factory-installed label, has been placed
   over the breather holes, remove it. Do not poke holes through the
   label. This damages the filter underneath, allowing contaminants to
   enter the drive.

 - Do not use solvents to remove the adhesive residue from drive
   labels. Small amounts of solvent may get into the unit and contami-
   nate the disc.

 - Do not plug a live DC power cable into the drive power connector.
   This damages the connector contacts.


 I/O Cable And Connector
 -----------------------
 The I/O connector is a 40-pin connector.

 - For the original I/O interface connector, the odd pins are next to
   the edge of the printed circuit board with pin 1 near the power
   connector.

 - For the reoriented I/O interface connector, the even pins are next
   to the edge of the printed circuit board with pin 1 near option
   jumper block.

 You can recognize pin 20 because it is missing. The corresponding pin
 hole on the cable connector should be plugged to prevent the possi-
 bility of installing it upside down.

 Note: Maximum I/O cable length is 24 inches (0.61 meters)


 Shock and vibrations
 --------------------
 All shock and vibration specifications assume that the drive is moun-
 ted in an approved orientation with the input levels at the drive
 mounting screws.

 During normal operating shock and vibration, there is no physical
 damage to the drive and no degradation of performance.

 During abnormal operating shock and vibration, there is also no phy-
 sical damage to the drive. However, there may be performance degra-
 dation during the shock or vibration. When normal operating shock
 levels resume, drive performance is within specifications.


 Shipping zone
 -------------
 Upon power-down, the read/write heads automatically move to the ship-
 ping zone. All portions of the Head/slider assembly park inboard of
 the maximum data cylinder.

 When power is applied, the heads will recalibrate to Track 0.


 DC Power Requirements
 ---------------------
 Except during the write procedure, power may be applied or removed in
 any sequence without losing data or damaging the drive. If your
 system uses a common supply to power two drives, consider the power
 requirements of each drive individually. If the units are to be
 powered on at the same time, each must have peak starting current.
 The +5 V and +12 V returns are tied together in the drive. However,
 you should use separate returns to the power supply to minimize noise
 coupling between the supplies. For each supply voltage, minimum
 current loading is not less than 30% of the average operating
 current.


 Electro-Static Discharge
 ------------------------
 While unpacking the drive and integrating it into your system, pro-
 tect the drive from electro-static discharge by observing ESD pre-
 cautions. Wearing a grounded wrist-strap is the best way to prevent
 ESD damage. Handle the drive by its frame only without applying
 pressure to the drive top cover or the PC board. Always rest the
 drive on a padded, anti-static surface until it is mounted in the
 host system.


 Translation and Non-Translation Modes
 -------------------------------------
 The drive may be configured in either of two modes:

 1. TRANSLATION MODE: Configure the drive in this mode if the number
    of sectors per track and the maximum head address DO NOT match the
    physical configuration.
    In translation mode, set the numbers of sectors per track to be 63
    or less. Set the number of heads to satisfy the following rela-
    tionship:
                64   (sectors/track) (heads)   511

    The drive translates logical sector requests from the host into
    corresponding physical sector requests. The logical sectors you
    use to format the drive cannot exceed the physical capacity of the
    drive.
    The logical capacity of the drive is based on the following
    formula:

    total sectors = (logical heads) (logical sec/track) (logical cyl)
    2. NON-TRANSLATION MODE: Configure the drive in this mode if the
    numbers of sectors per track and the maximum head address given in
    the Initialize Drive Parameters command match the physical confi-
    guration.

 These modes are selected using the Initialize Drive Parameters com-
 mand. The numbers of sectors per track and the maximum head address
 are parameters used by the Initialize Drive Parameters command.
 You can verify the number of sectors per track and the number of
 heads by using the Identify Drive command.


 Thermal Compensation
 --------------------
 The drive compensates for thermal-related position offset of the
 selected head. Thermal compensation is performed during startup and
 every 2 minutes thereafter. The periodic compensation coincides with
 a host command service operation. The last command execution time
 increases by 100 msec. typical or 125 msec. maximum.


 Stop and Start Time
 -------------------
 Within 20 seconds after DC power is applied, the drive is ready.
 Within 35 seconds after DC poweris removed, the drive is stopped.

 Note: Do not move the drive until the motor has come to a complete
       stop.


 Frame Kit and Remote LED
 ------------------------
 If you need a frame kit, you can order one under part number
 54459-010. The frame kit contains a remote LED.


 FCC Verification
 ----------------
 These drives are devices which are intended to be contained solely
 within a personal computer or similar enclosure and not attached to
 an external device. As such, they are considered to be subassemblies
 even when individually marketed to the customer.

 As a subassembly, no Federal Communications Commission authorization,
 verification, or certification of the device is required.



**********************************************************************
                      F   E   A   T   U   R   E  S
**********************************************************************
SEAGATE  ST1090/1126/1162/1186/1201/1239-A  PRODUCT MANUAL 36133-004

 Media defect
 ------------
 Media defects are classified as either correctable or uncorrectable,
 depending on their type and size. Various error correction codes may
 be implemented to correct errors in the data read from the disc. The
 drive incorporates an internal error correction code (ECC) capable of
 correcting data errors of 11 bits or less.
 Your host system must be able to recognize and map defective tracks
 and perform track re-allocation routines.
 During manufacture, all defects are allocated to reserved cylinders.
 Therefore, the total number of sectors is always equal to the format-
 ted capacity.


 Reliability Specifications
 --------------------------
 MTBF (nominal power, sea level, 25*C ambient temp.)  150,000 POH
 Preventative Maintenance                             Not Required
 MTTR                                                 30 Minutes
 Service Life                                         5 Years


 Seek Time Definition and Timing
 -------------------------------
 Seek time depends on host overhead, as shown:

 seek time = measured seek time - controller overhead - host overhead

 Note: Overhead depends on your system. It is typically less than
       1 msec.

 Average seek time is a true statistical average of at least 5000
 seeks between randomly selected cylinders.
 Track-to-track seek time is the average of all possible single-
 track seeks in both directions.
 Full-stroke seek time is half the time needed to seek from track 0
 to the maximum Track and back to Track 0.

        ----------------------------------+-------+
        Track-to-Track         msec. typ. |   4   |
                               msec. max. |   5   |
                       Average msec. typ. |  15   |
                       Average msec. max. |  17   |
        Full-Stroke            msec. typ. |  33   |
                               msec. max. |  35   |
        Latency                msec. avg. |   8.33|
        ----------------------------------+-------+


 AT Interface General Description
 --------------------------------
 These drives are compatible with the requirements of the IBM AT bus.
 Data is transferred in parallel (16 bits) from the host bus to the
 sector buffer on the drive, under direction of commands previously
 transferred from the host. The standard sector buffer is 32K, with an
 optional 64K sector buffer available.

 The drive controller performs all of the operations necessary to
 properly write data on or read data from disc media. The drive stores
 data read from the media in a buffer and transferred to the host in a
 block when the read is complete.

 The drive can be daisy-chained with a second drive if the second
 meets the same interface specifications. In this configuration, one
 drive is designated the master and the other the slave.

 If your system only uses one drive, the master/slave and the slave-
 installed jumpers are removed. If your system uses two drives, the
 slave-installed jumper is installed on the master drive, and the
 slave jumper is installed on the slave drive.

 The physical AT interface consists of single-ended, TTL-compatible
 receivers and drivers communicating through a 40-conductor flat-
 ribbon, non-shielded cable with a maximum length of 24 inches
 (0.61 meters) using an asynchronous interface protocol. The drivers
 can sink up to 24mA and drive a load up to 300pF.


 Read Look Ahead Feature
 -----------------------
 The Read Look Ahead feature improves performance by reading sectors
 into a buffer before the sectors are actually requested by the host.
 Assuming the disc is formatted for a 1:1 interleave, a series of
 sequential reads of small blocks of data, rather than a single large
 block, can cause a performance loss of up to one revolution per
 command. The performance loss occurs when the controller is busy
 sending the next Read command to the drive. During this interval, the
 next sectors to be read can spin past the head. If this occurs,
 reading the logical sector after the previously read sector requires
 an extra revolution of the disc.
 The Read Look Ahead feature improves performance by reading the
 logical sector after the previously read sector into a buffer for
 possible later use.


 Translation and Non-Translation Modes
 -------------------------------------
 Swift AT interface drives operate in two modes:

 1.  Translation (logical) Mode: The number of bytes per sector is
     always 512.

     The number of sectors per track and number of heads can be
     programmed using the host system. Any number of heads and sectors
     per track is acceptable, within the following constraint:

     64   (sectors per track)(heads)   511

 2. Non-translation (physical) mode: The drive appears to the host as
    described in the specifications.


 UL/CSA Listing
 --------------
 These devices are recognized in accordance with UL 478 and UL 1950,
 and certified to CSA C22.2 No. 220-M1986. They comply with VDE 0806/
 8.81 and EN 60 950/1.88, as tested by VDE.



**********************************************************************
                      G   E   N   E   R   A   L
**********************************************************************
SEAGATE   SUPPORT SERVICES

 Seagate Technology
 ------------------
 Technical Support Services
 If you need assistance installing your drive, consult your dealer.
 Dealers are familiar with their unique system configurations and can
 help you with system conflicts and other technical issues. If you
 need additional assistance with your Seagate(r) drive or other
 Seagate products, use one of the Seagate technical support services
 listed below.

 SeaFONE at 1-800-SEAGATE (1-800-732-4283)
 Seagate's 800 number allows toll-free access to automated self-help
 services, providing answers to commonly asked questions,
 troubleshooting tips and specifications for disc drives and tape
 drives. This service is available 24 hours daily and requires a
 touch-tone phone. If you need to speak to a technical support
 engineer, dial this number and listen to the options for technical
 support. (International callers can also reach this automated
 self-help service by dialing 408-456-4496).


 Seagate Technology online services
 Using a modem, you can obtain troubleshooting tips, free utility
 programs, drive specifications and jumper settings for Seagate's
 entire product line. You can also download software for installing
 and analyzing your drive.

 SeaNET
 You can obtain technical information on Seagate drives, Seagate
 software and much more over the Internet from Seagate's World Wide
 Web home page (http://www.seagate.com) or Seagate's ftp server
 (ftp://ftp.seagate.com).

 You may also send E-mail with your questions to DiscSupport@
 Seagate.com or TapeSupport@Seagate.com.


 SeaBOARD
 SeaBOARD is a computer bulletin board system (BBS) that contains
 information about Seagate's disc and tape drive products and is
 available 24 hours daily. Set your communications software to eight
 data bits, no parity and one stop bit (8-N-1). SeaBOARD phone numbers
 are listed in the following table.

 BBS Location           Modem number
 United States      Disc: 408-434-1080; Tape: 408-456-4415
 England            44-1628-478011
 France                         33 1-48 25 35 95
 Germany            49-89-140-9331
 Singapore          65-292-6973
 Thailand           662-531-8111
 Australia          61-2-9756-2359
 Taiwan             886-2-719-6075

 Seagate CompuServe forum
 Online technical support for Seagate products is available on
 CompuServe. To access our technical support forum, type go seagate.
 This forum provides information similar to that found on SeaBOARD.
 In addition, you can type questions or browse through previous
 questions and answers on the forum messages.

 Seagate Technology FAX services
 SeaFAX
 You can use a touch-tone telephone to access Seagate's automated FAX
 system to receive technical support information by return FAX. This
 service is available 24 hours daily.
 Location               Telephone number
 United States          1-800-SEAGATE or 408-456-4496
 England                44-1628-894084
 Australia              61-2-9756-5170

 Seagate technical support FAX
 You can FAX questions or comments to technical support specialists 24
 hours daily. Responses are sent during business hours.
 Location               FAX number
 United States          408-944-9120
 England                        44-1628-890660
 France                 33 1-46 04 42 50
 Germany                        49-89-1430-5100
 Australia              61-2-9725-4052
 Singapore              65-293-4722
 Hong Kong              852-2368 7173
 Taiwan                 886-2-715-2923
 Korea                          82-2-556-7294/4251


 Seagate technical support
 You can talk to a technical support specialist during business hours
 Monday through Friday for one-on-one technical help.  Before calling,
 note your system configuration and drive model number (STxxxx). There
 are several technical support phone numbers available for various
 Seagate products.

 Location          Telephone  number
 United States Please dial 1-800-SEAGATE for the specific product
               telephone number.
               (6:00 A.M. to 11:15 A.M., 12:30 P.M. to 5:00 P.M.,
               Pacific time, M-F)
 England       44-1628-894083 (10:00 A.M. to 1:00 P.M., 2:00 P.M. to
               5:00 P.M., M-F)
 France        33 1-41 86 10 86 (9:30 A.M. to 12:30 P.M., 2:00
               P.M. to 5:00 P.M., M-F)
 Germany       Disc: 49-89-140-9332; (9:30 A.M. to 12:30 P.M., 2:00
               P.M. to 4:00 P.M., M-F)
               Tape: 49-89-140-9333
 Australia     61-2-9725-3366 (9:00 A.M. to 5:00 P.M., M-F)
 Singapore     65-290-3998 (9:00 A.M. to 12:00 P.M., 2:00
               P.M. to 5:00 P.M., M-F)
 Hong Kong     852-2368 9918
 Taiwan        886-2-514-2237
 Korea         82-2-556-8241


 SeaTDD 408-944-9121
 Using a telecommunications device for the deaf (TDD), you can send
 questions or comments 24 hours daily and exchange messages with a
 technical support specialist between 6:00 A.M. to 11:15 A.M. and
 12:30 P.M. to 5:00 P.M. (Pacific time) Monday through Friday.


 Customer Service Centers
 Seagate direct OEM, Distribution, System Integrator and Retail
 customers should contact your Seagate Service Representative for
 warranty information.  Other customers contact your place of
 purchase.  Seagate offers comprehensive customer support for all
 Seagate drives.  Seagate customer service centers are the only
 facilities authorized to service Seagate drives. These services are
 available worldwide.

 Location                       Telephone number                FAX number
 United States          1-800-468-3472;                 405-949-6740
 Other Americas
 (Canada & Brazil)      405-949-6706;               405-949-6738
 Mexico                         525-546-6965;                   525-546-4888
 Europe, Middle
 East & Africa          31-2065-43300;              31-2065-34320
 Asia Pacific &
 Australia              65-485-3595;                    65-485-4980
 Japan                          81-3-5462-2904;                 81-3-3462-2979


 Seagate, Seagate Technology and the Seagate logo are registered
 trademarks of Seagate Technology, Inc. SeaFAX, SeaFONE, SeaBOARD,
 SeaTDD, SeaNET, Medalist and DiscWizard are either trademarks or
 registered trademarks of Seagate Technology, Inc. or one of its
 subsidiaries. All other trademarks or registered trademarks are the
 property of their respective owners.


