
S T 3 2 1 0 7 W V           C A Y M A N    SEAGATE
NO MORE PRODUCED                                      Native|  Translation
                                                      ------+-----+-----+-----
Form                 3.5"/SLIMLINE         Cylinders    4016|     |     |
Capacity form/unform  2147/      MB        Heads          10|     |     |
Seek time   / track   8.5/ 2.0 ms          Sector/track     |     |     |
Controller           SCSI2 SI/WI/FAS/AV    Precompensation
Cache/Buffer           512 KB              Landing Zone
Data transfer rate    6.700 MB/S int       Bytes/Sector      512
                     20.000 MB/S ext
Recording method                                    operating  | non-operating
                                                  -------------+--------------
Supply voltage     5/12 V       Temperature *C         5 55    |    -40 60
Power: sleep              W     Humidity     %         5 95    |      5 95
       standby            W     Altitude    km    -0.061  3.048|        12.192
       idle           8.9 W     Shock        g         5       |     75
       seek          11.9 W     Rotation   RPM      7200
       read/write    10.6 W     Acoustic   dBA
       spin-up            W     ECC        Bit
                                MTBF         h    1000000
                                Warranty Month
Lift/Lock/Park     YES          Certificates


**********************************************************************
                        L   A   Y   O   U   T
**********************************************************************
CONNER   CFP-2107W  PRODUCT MANUAL 501-071 6/94, PRE-RELEASE REV. A

  +---------------------------------------------------------++---+
  |      +-J1                                          ++++ ||XX J2
  |      | |                                           |||| ||XX |68
  |      | |                                           |||| ||XX |Pin
  |      | |                                           |||| ||XX |
  |      +-+                                           |||| ||XX |
  |                                                    *+*+ ||XX |
  |                                                    E8++ ||XX |
  |                                                      ++ ||XX |
  |                                              (Fuse)F1xx ||XX1|
  |  J3                                                  ++ ||+-+|
  | +-+ SS                         ++++++++              || ||| |J5
  | | | LED                        ++++++++              || ||| ||
  | | |                          E1 ****** E7            || ||| ||
  | +-+                                                  || ||+-1|
  |                                                      *+ ||xx |
 ++                                                         ||XX J4
 ++LED                                                      ||XX Power
  +---------------------------------------------------------++--1+



**********************************************************************
                      J   U   M   P   E   R   S
**********************************************************************
CONNER   CFP-2107W  PRODUCT MANUAL 501-071 6/94, PRE-RELEASE REV. A

 Jumper Setting
 ==============

 Setting the SCSI Bus Address
 ----------------------------
 There are four jumpers available for configuration of the SCSI ID:
 E1, E2, E3 and E4.

 The 68-pin unified connector includes a standard 2mm pitch auxiliary
 header which includes pins to allow remote selection of SCSI IDs. A
 receptacle connector Amp P/N 1-111623-7 or equivalent can be used to
 connect a ribbon cable to this header.

 The following table defines the relationship between the jumpers or
 the pins on J5 and SCSI ID:


 Setting the SCSI ID
 -------------------
  +-------+----------+----------+----------+----------+
  |SCSI ID|E1 / Pin 1|E2 / Pin 3|E3 / Pin 5|E4 / Pin 7|
  +-------+----------+----------+----------+----------+
  |  0    |OUT/OPEN  |OUT/OPEN  |OUT/OPEN  |OUT/OPEN  |
  +-------+----------+----------+----------+----------+
  |  1    |IN /GROUND|OUT/OPEN  |OUT/OPEN  |OUT/OPEN  |
  +-------+----------+----------+----------+----------+
  |  2    |OUT/OPEN  |IN /GROUND|OUT/OPEN  |OUT/OPEN  |
  +-------+----------+----------+----------+----------+
  |  3    |IN /GROUND|IN /GROUND|OUT/OPEN  |OUT/OPEN  |
  +-------+----------+----------+----------+----------+
  |  4    |OUT/OPEN  |OUT/OPEN  |IN /GROUND|OUT/OPEN  |
  +-------+----------+----------+----------+----------+
  |  5    |IN /GROUND|OUT/OPEN  |IN /GROUND|OUT/OPEN  |
  +-------+----------+----------+----------+----------+
  |  6    |OUT/OPEN  |IN /GROUND|IN /GROUND|OUT/OPEN  |
  +-------+----------+----------+----------+----------+
  |  7    |IN /GROUND|IN /GROUND|IN /GROUND|OUT/OPEN  |
  +-------+----------+----------+----------+----------+
  |  8    |OUT/OPEN  |OUT/OPEN  |OUT/OPEN  |IN /GROUND|
  +-------+----------+----------+----------+----------+
  |  9    |IN /GROUND|OUT/OPEN  |OUT/OPEN  |IN /GROUND|
  +-------+----------+----------+----------+----------+
  | 10    |OUT/OPEN  |IN /GROUND|OUT/OPEN  |IN /GROUND|
  +-------+----------+----------+----------+----------+
  | 11    |IN /GROUND|IN /GROUND|OUT/OPEN  |IN /GROUND|
  +-------+----------+----------+----------+----------+
  | 12    |OUT/OPEN  |OUT/OPEN  |IN /GROUND|IN /GROUND|
  +-------+----------+----------+----------+----------+
  | 13    |IN /GROUND|OUT/OPEN  |IN /GROUND|IN /GROUND|
  +-------+----------+----------+----------+----------+
  | 14    |OUT/OPEN  |IN /GROUND|IN /GROUND|IN /GROUND|
  +-------+----------+----------+----------+----------+
  | 15    |IN /GROUND|IN /GROUND|IN /GROUND|IN /GROUND|
  +-------+----------+----------+----------+----------+
   Open means open circuit or high impedance. Ground means
   TTL logic low or logic ground.


 Disabling Spin-Up at Power On
 -----------------------------
 A jumper in the E5 location, disables spin up after power-on for
 applications where spin up sequencing is necessary. Disabling spin up
 on application of power can also be enabled by setting the DSPN bit
 in MODE SELECT page 00H (Operating Parameters). The Host must issue a
 Start UNIT command to cause the drive to spin up.
   +---------+------+---------------------+
   |   E5    | DSPN | Result              |
   +---------+------+---------------------+
   |   IN    |  0   | Spin Disabled       |
   |   IN    |  1   | Spin Disabled       |
   +---------+------+---------------------+
   |   OUT   |  0   | Spin up on Power On |
   |   OUT   |  1   | Spin Disabled       |
   +---------+------+---------------------+


 Delaying Spin Up at Power On
 ----------------------------
 A jumper in the E6 location, delays spin up on power-up by the value
 of the drive's SCSI ID multiplied by 4 seconds (i.e. SCSI ID 4 will
 delay 16 seconds). Delaying spin up on application of power can also
 be enabled by setting the SDLY bit in MODE SELECT page 00H (Operating
 Parameters.)

   +---------+------+---------------------+
   |   E6    | SDLY | Result              |
   +---------+------+---------------------+
   |   IN    |  0   | Spin Delayed        |
   |   IN    |  1   | Spin Delayed        |
   +---------+------+---------------------+
   |   OUT   |  0   | Spin up on Power On |
   |   OUT   |  1   | Spin Delayed        |
   +---------+------+---------------------+


 Disabling the SCSI Bus Parity
 -----------------------------
 SCSI parity is always enabled in both directions, unless the E7
 Parity disable jumper is installed. Installing the jumper will cause
 the drive to ignore SCSI bus Parity In but it will continue to
 generate SCSI bus parity Out.


 Disabling SCSI Bus Terminator Power (TERMPWR)
 ---------------------------------------------
 Power to the on-board terminators is provided by the higher of the
 voltage supplied at Pin #17, 18, 51 & 52, J2 or the voltage level at
 the 5 Volt power input to the drive minus one diode drop. Termination
 Power to external terminators can be supplied by the drive through
 Pin #17, 18, 51 & 52, J2. The TERMPWR line can be disconnected from
 the drive by removing Jumper E8.


 Jumper E8 | Result
 ----------+----------------------------------------------------
   IN      | TERMPWR (J2, Pin #17, 18, 51 & 52) connected to the
           | drive's internal termination power.
 ----------+----------------------------------------------------
   OUT     | TERMPWR (J2, Pin #17, 18, 51 & 52) open circuit.


 Setting the Bus Termination
 ---------------------------
 This drive provides on-board Alternative 2 active termination for the
 SCSI bus. The termination resistors, which are contained in two
 Single Inline Packs (SIPs) should be removed from the drive unless it
 is a SCSI device at the physical end of the bus.


 Using the J5 Auxiliary Connector
 --------------------------------
 External logic cabled to the J5 connector may be used to control
 certain characteristics of the drive or access signals.

 J5 Auxiliary Connector Signal Definitions
  +---------------+-----------------+
  |Pin     Signal | Pin     Signal  |
  |Number  Name   | Number  Name    |
  +------+--------+-------+---------+
  |  1   | -SEL0  |   2   | -XTFAULT|
  +------+--------+-------+---------+
  |  3   | -SEL1  |   4   | -VUNIQ  |
  +------+--------+-------+---------+
  |  5   | -SEL2  |   6   | -SPSYNC |
  +------+--------+-------+---------+
  |  7   | -SEL3  |   8   | -XTAXTV |
  +------+--------+-------+---------+
  |  9   | -ENTERM|  10   | -GROUND |
  +------+--------+-------+---------+
  | 11   | +5V    |  12   | -FAULT  |
  +------+--------+-------+---------+

 -SEL0
 Bit 0 of the binary coded SCSI ID selection input. This signal has a
 value of 0 when it is negated and a value of 1 when it is asserted
 for the purpose of selection or arbitration.

 This signal is latched within 250 msec of the application of valid
 power to the drive or optionally the negation of -RST.

 If SCSI ID SEL0 is intended to be selected, the host must provide a
 low impedance connection from -SEL(0) to -XTFALT or to ground, while
 the ID is being latched, through an appropriate means.

 -XTFAULT
 This signal is intended to drive an LED to indicate and external
 fault condition has occurred. This signal is held asserted following
 the application of power or optionally the negation of -RST during
 initialization while the SCSI ID is being read. This signal is not
 supported but meets the requirements of negating the signal while the
 ID is being read.

 -SEL1
 Bit 1 of the binary coded SCSI ID selection input. This signal has a
 value of 0 when it is negated and a value of 2 when it is asserted
 for the purpose of selection or arbitration.

 This signal is latched within 250 msec of the application of valid
 power to the drive or optionally the negation of -RST.

 If SCSI ID SEL1 is intended to be selected, the host must provide a
 low impedance connection from -SEL1 to -VUNIQ or to ground, while
 the ID is being latched, through an appropriate means.

 -VUNIQ
 This signal is an open-collector output available for Vendor Unique
 usage. This signal is not supported but meets the requirement of
 negating the signal while the ID is being read.

 -SEL2
 Bit 2 of the binary coded SCSI ID selection input. This signal has a
 value of 0 when it is negated and a value of 4 when it is asserted
 for the purpose of selection or arbitration.

 This signal is latched within 250 msec of the application of valid
 power to the drive or optionally the negation of -RST.

 If SCSI ID SEL2 is intended to be selected, the host must provide a
 low impedance connection from -SEL2 to -SPSYNC or to ground, while
 the ID is being latched, through an appropriate means.

 -SPSYNC
 This signal used to provide a spindle rotation synchronization re-
 ference. The pins for all of the drives which are to be synchronized
 must be connected together. The drives must be of like model to
 operate. The spindles are synchronized using a "floating master"
 concept, where the drives will synchronize to the first drive to
 reach full speed. The synchronization tolerance is 1%.

 This signal meets the requirement of negating the signal while the ID
 is being read.

 -SEL3
 Bit 3 of the binary coded SCSI ID selection input. This signal has a
 value of 0 when it is negated and a value of 8 when it is asserted
 for the purpose of selection or arbitration.

 This signal is latched within 250 msec of the application of valid
 power to the drive or optionally the negation of -RST.

 If SCSI ID SEL3 is intended to be selected, the host must provide a
 low impedance connection from -SEL3 to -XTACTV or to ground, while
 the ID is being latched, through an appropriate means.

 -XTACTV
 This signal is an open collector output intended to drive an LED to
 indicate the device is active. This signal is negated while the SCSI
 ID is being read.

 -GROUND
 This signal is connected to the drive's logic ground.

 +5 Volts
 This signal provides 5 volts of DC power to drive LEDs and is current
 limited by a 120 ohm resistor.

 -FAULT
 The assertion of this signal will cause the drive to stop any media-
 altering activity, which may result in the drive asserting -XTFALT or
 -VUNIQ, or both. This signal is intended to be used as a power
 failure warning and/or as a write protect input. This signal is not
 supported by this drive.



**********************************************************************
                      I   N   S   T   A   L   L
**********************************************************************
CONNER   CFP-2107W  PRODUCT MANUAL 501-071 6/94, PRE-RELEASE REV. A

 Notes on Installation
 =====================

 Installation direction
 ----------------------

     horizontally                           vertically
   +-----------------+             +--+                       +--+
   |                 |             |  +-----+           +-----+  |
   |                 |             |  |     |           |     |  |
 +-+-----------------+-+           |  |     |           |     |  |
 +---------------------+           |  |     |           |     |  |
                                   |  |     |           |     |  |
                                   |  |     |           |     |  |
 +---------------------+           |  +-----+           +-----+  |
 +-+-----------------+-+           +--+                       +--+
   |                 |
   |                 |
   +-----------------+

 The drive will operate in all axis (6 directions).


 Mounting the Drive
 ------------------
 The drive is designed to be used in applications where the unit may
 experience shock and vibrations at greater levels than larger and
 heavier disk drives will tolerate.

 The design features which allow greater shock tolerance are the use
 of rugged heads and media, a dedicated landing zone, closed loop
 servo positioning and specially designed motor and actuator
 assemblies.

 Eight side, or four bottom base mounting points are provided to the
 customer. The drive is mounted using 6-32 UNC -2B X 0.16 maximum
 insertion length screws. The system integrator should allow
 ventilation to the drive to ensure reliable drive operation over the
 operating temperature range. The drive may be mounted in any
 orientation.


 Attaching Power to the Drive
 ----------------------------
 The drive has a 4-pin DC power connector, J4 which is part of the
 Unified Connector, mounted on the PCB. The recommended mating
 connector is AMP part number 1-480424-0 utilizing AMP pins, part
 number 350078-4 or equivalent.


 SCSI Bus Cable
 --------------
 The cable should meet the following guidelines, particulary with FAST
 SCSI-2 systems:

 - Do not route the data cable next to the drive PCB or any other high
   frequency or large current switching signals. Improper drive opera-
   tion can result from improper cable routing.
 - Cable stubs should not exceed 0.1 meter (4 inches).
 - There should be 0.3 meters (12 inches) of cable between drives.
 - The total cable length should not exceed 3 meters (10 feet) and may
   have to be reduced if a mixture of round and flat cable are used.
 - Do not tightly bundle excess flat cable against each other since
   this promotes cross coupling of signals on the cable. Use spacers
   to maintain a minimum of 0.050 inches (1.27mm) gap between cable
   runs.
 - Do not clamp the cable tightly against a metal chassis since this
   will degrade the signal. Use spacers or a non-flammable insulation
   material to maintain a gap between the chassis and the cable.


 Mixing Wide and Narrow SCSI Devices on a SCSI Bus
 -------------------------------------------------
 It may sometimes be desirable to attach Narrow SCSI devices such as
 tape backup devices or CDROMs to the samne SCSI Host Bus Adapter be-
 ing used to control Wide SCSI devices. Intermixing of both Wide and
 Narrow SCSI devices on the same bus required special considerations:

 - The Narrow SCSI devices must be placed at the physical end of the
   bus.
 - The high byte of the SCSI data bus must be terminated at the
   transition adapter from the 34-pair wire to the 25-pair wire.
 - The cable impedance of the 34-pair wire and the 25-pair wire should
   be as closely matched as possible.
 - The 68-pair cable with 30 AWG wire uses four wires to carry
   TERMPWR, which must be joined to wire 26 of the 25-pair wire, if
   terminator power has to be carried over the cable.


 Wide to Narrow Adapter
 ----------------------

             P Cable
             +-----+      +----+
 Ground      |  1  +------+ T  |
 -DB (12)    |  2  +------+ E  |
 Ground      |  3  +------+ R  |
 -DB (13)    |  4  +------+ M  |
 Ground      |  5  +------+ I  |
 -DB (14)    |  6  +------+ N  |
 Ground      |  7  +------+ A  |
 -DB (15)    |  8  +------+ T  |
 Ground      |  9  +------+ O  |     A Cable
 -DB (P1)    | 10  +------+-R--+     +----+
 Ground      | 11  +-----------------+  1 | Ground
 -DB (0)     | 12  +-----------------+  2 | -DB (0)
 Ground      | 13  +-----------------+  3 | Ground
             |++ +-+                 +++-+|
             +++-+ |                 |++ +|
 Ground      | 32  +-----------------+ 22 | Ground
 TERMPWR     | 33  +----+            | 23 | RESERVED
 TERMPWR     | 34  +----+            | 24 | RESERVED
 TERMPWR     | 35  +----+            | 25 | Open
 TERMPWR     | 36  +----+------------+ 26 | TERMPWR
 RESERVED    | 37  +-----------------+ 27 | RESERVED
 RESERVED    | 38  +-----------------+ 28 | RESERVED
             ++ ++++                 +-+++|
             |+-+++|                 | +++|
 -I/O        | 60  +-----------------+ 50 | I/O
 Ground      | 61  +------+-T--+     +----+
 -DB (8)     | 62  +------+ E  |
 Ground      | 63  +------+ R  |
 -DB (9)     | 64  +------+ M  |
 Ground      | 65  +------+ I  |
 -DB (10)    | 66  +------+ N  |
 Ground      | 67  +------+ A  |
 -DB (11)    | 68  +------+ T  |
             +-----+      | O  |
                          +-R--+

 Spindle Synchronization
 -----------------------
 The spindle rotation of up to 35 drives may be synchronized together
 by daisy chaining pin 1 to pin 1 and pin 2 to pin 2 on connector J3
 or chaining pin 6 of the 2mm option header J5. The spindles are
 synchronized using a "floating master" concept, where the drives will
 synchronize to the first drive to reach full speed. The
 synchronization tolerance is 1%.


 Output Characteristics
 ----------------------
 The output drivers for Data, Parity, REQ and ACK are optionally
 active negation. When they are set for active negation, they have
 three states: asserted, negated and high impedance. The remainder of
 the signals have open collector (drain) outputs. The drive maintain a
 high impedance state during power-on and power-off cycles. The driven
 signals have the following output characteristics when measured at
 the drive connector:

 Active Negation Driver Output Signal Characteristics

 Signal Characteristic             | Value
 ----------------------------------+----------------------------
 Signal Assertion                  | 0.1 VDC to 0.5 VDC at 48 mA
 Minimum Driver Output Capability  | 48 mA (sinking) at 0.5 VDC
 Signal Negation                   | 2.0 VDC to 3.24 VDC at 7mA
                                   | 3.0 VDC at 20 mA

 Open Collector Driver Output Signal Characteristics

 Signal Characteristic             | Value
 ----------------------------------+----------------------------
 Signal Assertion                  | 0.0 VDC to 0.5 VDC at 45 mA
 Minimum Driver Output Capability  | 48 mA (sinking) at 0.5 VDC
 Signal Negation                   | 2.5 VDC to 5.25 VDC


 Input Characteristics
 ---------------------
 Signal Characteristic             | Value
 ----------------------------------+---------------------------
 Signal Assertion                  | 0.0 VDC to 0.8 VDC
 Signal Negation                   | 2.0 VDC to 5.25 VDC
 Input Load (low level)            | -20  A to 0.0 mA at 0.5 VDC
 Input Load (high level)           | 0.0 mA to 20  A at 2.7 VDC


 External Terminator Power
 -------------------------
 Power to the on-board terminators is provided by the higher of the
 voltage supplied at Pin #17, 18, 51 & 52, J2 or the voltage level
 at the 5 Volt power input to the drive minus 1 diode drop. The diode
 prevents back flow of current to the drive. Termination Power to
 external terminators can be supplied by the drive through Pin #17,
 18, 51 & 52, J2. The TERMPWR line can be disconnected from the drive
 by removing Jumper E8.


 Internal Termination
 --------------------
 This drive provides on-board Alternative 2 active termination for the
 SCSI bus. The termination resistors, which are contained in three
 Single Inline PAcks (Sips) should be removed from the drive unless it
 is a SCSI device at a physical end of the bus.


 Cable Requirements
 ------------------
 A 68 conductor cable no more than 3 meters (9.84 feet) cumulative
 length with at least 30 AWG wire size and a characteristic impedance
 of 70 to 100 ohms (84 ohms nominal) is required.


 Connector Requirements
 ----------------------
 The connector on the drive is a 68-pin. The mating connector is a
 SCSI 3 Non-shielded P-cable connector.



**********************************************************************
                      F   E   A   T   U   R   E  S
**********************************************************************
CONNER   CFP-2107  PRODUCT MANUAL 501-071 6/94, PRE-RELEASE REV. A


 Overview of the Drives
 ----------------------
 The CFP2107 series is a family of high performance 3.5-inch low-
 profile (1.0 inch high) 2.1GB (formatted) disk drives. They all offer
 8.5 millisecond average seek time for Reading, 9.0 millisecond seek
 time for Writing, with an average latency of only 4.17ms. High
 capacity is achieved by utilizing a zone density recording
 technique using 15 recording zones at an areal density of 317 Mbits
 per square inch. These drives feature high performance while
 maintaining low power consumption to reduce power supply current and
 system cooling requirements in disk arrays.

 They are designed to operate on the Small Computer System Interface
 (SCSI) and are SCSI-2/3 command compatible. The mechanical and major
 electronic components are identical between the models and differ
 only in the host interface implementation.


 Firmware
 --------
 The drive's firmware can be considered in two parts. The first part
 principally reside in the ROM for the 68HC16 background processor.
 This processor is responsible for:

 - starting the spindle motor and maintaining precise rotational speed

 - controlling track following and actuator motion during seeking

 - managing background R/W activity

 - power management

 - monitoring the overall health of the drive.

 The interface processor's control microcode resides in both ROM and
 RAM. The RAM portion of the microcode can be upgraded in the field
 with using software. The interface processor firmware functions
 include:

 - reporting drive status and error conditions to the host

 - manage operating parameters for the drive

 - parsing the Command Descriptor Block and checking for illegal
   fields

 - converting the LBA to CHS and initiating read and write operations
   to the background processor

 - defect management

 - serial port communications

 Since parsing/decoding of commands and execution of the Read/Write
 functions are handled by separate processors, command execution can
 be overlapped in multiple initiator or Tagged Command Queuing
 environments. Functions such as seek re-ordering and command coalesc-
 ing can also be overlapped when the drive is operating with a host
 environment capable of supporting Tagged Command Queuing.


 Seek Time
 ---------
       +----------------------------------+--------+
       |                                  | 2107   |
       +----------------------------------+--------+
       |Track-to-Track         msec. typ. |   2    |
       +----------------------------------+--------+
       |Average                msec. read |   8.5  |
       |                       msec. write|   9    |
       +----------------------------------+--------+
       |Full Track             msec.      |  18    |
       +----------------------------------+--------+
       |Latency                msec. avg. |   4.17 |
       +----------------------------------+--------+


 Error Correction
 ----------------
 The drive uses a three way interleaved 144-bit Reed-Solomon code to
 perform error correction, plus a 6 bit CRC. For each 512-byte block,
 the on-the-fly error correction polynominal is capable of correcting:

 - one error burst of up to 41 bits in length

 - two error bursts each up to 17 bits in length

 The miscorrection probability is less than 1 bit in 10(24) bits
 transfered.



**********************************************************************
                      G   E   N   E   R   A   L
**********************************************************************
SEAGATE   SUPPORT SERVICES

 Seagate Technology
 ------------------
 Technical Support Services
 If you need assistance installing your drive, consult your dealer.
 Dealers are familiar with their unique system configurations and can
 help you with system conflicts and other technical issues. If you
 need additional assistance with your Seagate(r) drive or other
 Seagate products, use one of the Seagate technical support services
 listed below.

 SeaFONE at 1-800-SEAGATE (1-800-732-4283)
 Seagate's 800 number allows toll-free access to automated self-help
 services, providing answers to commonly asked questions,
 troubleshooting tips and specifications for disc drives and tape
 drives. This service is available 24 hours daily and requires a
 touch-tone phone. If you need to speak to a technical support
 engineer, dial this number and listen to the options for technical
 support. (International callers can also reach this automated
 self-help service by dialing 408-456-4496).


 Seagate Technology online services
 Using a modem, you can obtain troubleshooting tips, free utility
 programs, drive specifications and jumper settings for Seagate's
 entire product line. You can also download software for installing
 and analyzing your drive.

 SeaNET
 You can obtain technical information on Seagate drives, Seagate
 software and much more over the Internet from Seagate's World Wide
 Web home page (http://www.seagate.com) or Seagate's ftp server
 (ftp://ftp.seagate.com).

 You may also send E-mail with your questions to DiscSupport@
 Seagate.com or TapeSupport@Seagate.com.


 SeaBOARD
 SeaBOARD is a computer bulletin board system (BBS) that contains
 information about Seagate's disc and tape drive products and is
 available 24 hours daily. Set your communications software to eight
 data bits, no parity and one stop bit (8-N-1). SeaBOARD phone numbers
 are listed in the following table.

 BBS Location           Modem number
 United States      Disc: 408-434-1080; Tape: 408-456-4415
 England            44-1628-478011
 France                         33 1-48 25 35 95
 Germany            49-89-140-9331
 Singapore          65-292-6973
 Thailand           662-531-8111
 Australia          61-2-9756-2359
 Taiwan             886-2-719-6075

 Seagate CompuServe forum
 Online technical support for Seagate products is available on
 CompuServe. To access our technical support forum, type go seagate.
 This forum provides information similar to that found on SeaBOARD.
 In addition, you can type questions or browse through previous
 questions and answers on the forum messages.

 Seagate Technology FAX services
 SeaFAX
 You can use a touch-tone telephone to access Seagate's automated FAX
 system to receive technical support information by return FAX. This
 service is available 24 hours daily.
 Location               Telephone number
 United States          1-800-SEAGATE or 408-456-4496
 England                44-1628-894084
 Australia              61-2-9756-5170

 Seagate technical support FAX
 You can FAX questions or comments to technical support specialists 24
 hours daily. Responses are sent during business hours.
 Location               FAX number
 United States          408-944-9120
 England                        44-1628-890660
 France                 33 1-46 04 42 50
 Germany                        49-89-1430-5100
 Australia              61-2-9725-4052
 Singapore              65-293-4722
 Hong Kong              852-2368 7173
 Taiwan                 886-2-715-2923
 Korea                          82-2-556-7294/4251


 Seagate technical support
 You can talk to a technical support specialist during business hours
 Monday through Friday for one-on-one technical help.  Before calling,
 note your system configuration and drive model number (STxxxx). There
 are several technical support phone numbers available for various
 Seagate products.

 Location          Telephone  number
 United States Please dial 1-800-SEAGATE for the specific product
               telephone number.
               (6:00 A.M. to 11:15 A.M., 12:30 P.M. to 5:00 P.M.,
               Pacific time, M-F)
 England       44-1628-894083 (10:00 A.M. to 1:00 P.M., 2:00 P.M. to
               5:00 P.M., M-F)
 France        33 1-41 86 10 86 (9:30 A.M. to 12:30 P.M., 2:00
               P.M. to 5:00 P.M., M-F)
 Germany       Disc: 49-89-140-9332; (9:30 A.M. to 12:30 P.M., 2:00
               P.M. to 4:00 P.M., M-F)
               Tape: 49-89-140-9333
 Australia     61-2-9725-3366 (9:00 A.M. to 5:00 P.M., M-F)
 Singapore     65-290-3998 (9:00 A.M. to 12:00 P.M., 2:00
               P.M. to 5:00 P.M., M-F)
 Hong Kong     852-2368 9918
 Taiwan        886-2-514-2237
 Korea         82-2-556-8241


 SeaTDD 408-944-9121
 Using a telecommunications device for the deaf (TDD), you can send
 questions or comments 24 hours daily and exchange messages with a
 technical support specialist between 6:00 A.M. to 11:15 A.M. and
 12:30 P.M. to 5:00 P.M. (Pacific time) Monday through Friday.


 Customer Service Centers
 Seagate direct OEM, Distribution, System Integrator and Retail
 customers should contact your Seagate Service Representative for
 warranty information.  Other customers contact your place of
 purchase.  Seagate offers comprehensive customer support for all
 Seagate drives.  Seagate customer service centers are the only
 facilities authorized to service Seagate drives. These services are
 available worldwide.

 Location                       Telephone number                FAX number
 United States          1-800-468-3472;                 405-949-6740
 Other Americas
 (Canada & Brazil)      405-949-6706;               405-949-6738
 Mexico                         525-546-6965;                   525-546-4888
 Europe, Middle
 East & Africa          31-2065-43300;              31-2065-34320
 Asia Pacific &
 Australia              65-485-3595;                    65-485-4980
 Japan                          81-3-5462-2904;                 81-3-3462-2979


 Seagate, Seagate Technology and the Seagate logo are registered
 trademarks of Seagate Technology, Inc. SeaFAX, SeaFONE, SeaBOARD,
 SeaTDD, SeaNET, Medalist and DiscWizard are either trademarks or
 registered trademarks of Seagate Technology, Inc. or one of its
 subsidiaries. All other trademarks or registered trademarks are the
 property of their respective owners.


